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USPS ground labels are printing as Hazmat

All the USPS ground labels I am printing are saying Hazmat.  
The items are "considered" hazmat. examples:  a cotton purse, spanx, cotton liner, handbag.  Nothing charges or has a battery.

Is anyone else having these issues........

Message 1 of 45
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44 REPLIES 44

Re: USPS ground labels are printing as Hazmat

Yes! Mine are printing that way too! I printed two labels before I noticed it. Should I cancel these two labels and reprint them later after it's fixed? 

 

Message 16 of 45
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Re: USPS ground labels are printing as Hazmat

Same here. Requested a call from eBay, wait time is 15 minutes.

Message 17 of 45
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Re: USPS ground labels are printing as Hazmat

Yes, mine as well. Its always something. 

Message 18 of 45
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Re: USPS ground labels are printing as Hazmat

Same here. Very frustrating 

Message 19 of 45
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Re: USPS ground labels are printing as Hazmat

@vikesfan*13 


@vikesfan*13 wrote:

Yes! Mine are printing that way too! I printed two labels before I noticed it. Should I cancel these two labels and reprint them later after it's fixed? 

 


I am waiting a while to take action with the labels I printed.  The eBay staff I tagged earlier in this thread may not respond right away.

 

I still have more shipping to do, so for those orders, I am going to try my PayPal shipping option.

Message 20 of 45
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Re: USPS ground labels are printing as Hazmat

Same! I cancelled them all, and I'll wait for a resolution. Weather is not great out here south of Buffalo anyway, saves me a trip! I will mail it all tomorrow. Seller protections should cover this glitch.

Message 21 of 45
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Re: USPS ground labels are printing as Hazmat

Same issue here.  Call into Customer Service - 28 minute wait.  Wonder what they will say?

Message 22 of 45
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Re: USPS ground labels are printing as Hazmat

Can anyone try to ship it still to USPS despite being tagged as HAZMAT?

 

Message 23 of 45
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Re: USPS ground labels are printing as Hazmat


@buster_gold wrote:

Can anyone try to ship it still to USPS despite being tagged as HAZMAT?

 


I am not going to ship my orders with labels tagged as HAZMAT. The HAZMAT designation means the packages will only go via ground and that could cause a delay in delivery.

Message 24 of 45
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Re: USPS ground labels are printing as Hazmat

any response from ebay?

 

Message 25 of 45
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Re: USPS ground labels are printing as Hazmat

Nothing from them yet

 

Message 26 of 45
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Re: USPS ground labels are printing as Hazmat

So, Ebay is working on it.  An email will be sent when the problem is fixed.  Most people are voiding the labels or going with another mail service, if practical.

Message 27 of 45
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Re: USPS ground labels are printing as Hazmat


@mcdougle4248 wrote:

I am also experiencing this issue using USPS Ground Advantage with non-hazardous selected. I wonder if we can just cover/mark through the HAZMAT designation on the shipping label?

 

devon@ebay 

kyle@ebay 

elizabeth@ebay 


Hey @mcdougle4248 thanks for the tag.  We have gone ahead and reported this to our shipping teams for review.  We'll be sure to share any updates we hear!

Kyle,
eBay
Message 28 of 45
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Re: USPS ground labels are printing as Hazmat

Same here, has it been corrected?  Still debating if I should print new labels yet?

Message 29 of 45
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Re: USPS ground labels are printing as Hazmat


kyle@ebay wrote:

@mcdougle4248 wrote:

I am also experiencing this issue using USPS Ground Advantage with non-hazardous selected. I wonder if we can just cover/mark through the HAZMAT designation on the shipping label?

 

devon@ebay 

kyle@ebay 

elizabeth@ebay 


Hey @mcdougle4248 thanks for the tag.  We have gone ahead and reported this to our shipping teams for review.  We'll be sure to share any updates we hear!


Hey @mcdougle4248 I just received word that the issue that caused this to happen has been corrected!  Any labels that erroneously state "Hazmat" on them will need to be voided, and a new label created. 

Kyle,
eBay
Message 30 of 45
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