Tracking numbers not found?
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‎07-26-2017 08:26 PM
NEED HELP.... I printed off my shipping labels and took my packages to the post office.... eBay states I still need to ship...I looked, and the tracking numbers weren't uploaded....I check the tracking numbers on my receipt on the USPS APP and it's saying, "No Tracking Information found" ..........it is the same with all 4 labels....is anyone else having this problem or have an idea of what's going on???? TIA
Re: Tracking numbers not found?
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‎07-27-2017 05:23 AM
My guess, eBay (trinton@eBay) waits to reply (or I've missed it) to this "eBay tracking screen not updating" issue, till there are dozens of entries on this topic thread.
You have a postal timestamp receipt, hard copy proof of your package scan is what is needed to prove you mailed within your stated handling time.
Suggestion: use the USPS website to track the package and provide the customer a follow up message "IF you are unable to view the transit/tracking of your package, eBay will restore the shipment/tracking system ASAP" and place in the customer message, the USPS tracking website link with their package tracking number ( Yes, extra courteous effort from sellers to our customers, due to eBay not quickly resolving this issue).
Re: Tracking numbers not found?
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‎07-27-2017 05:39 AM
Re: Tracking numbers not found?
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‎07-27-2017 08:47 AM
Same thing happened to me! Packages already shipped but ebay site says need to ship. What to do?
