cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Tracking numbers not found?

NEED HELP.... I printed off my shipping labels and took my packages to the post office.... eBay states I still need to ship...I looked, and the tracking numbers weren't uploaded....I check the tracking numbers on my receipt on the USPS APP and it's saying, "No Tracking Information found" ..........it is the same with all 4 labels....is anyone else having this problem or have an idea of what's going on???? TIA

Message 1 of 4
latest reply
3 REPLIES 3

Re: Tracking numbers not found?

Apparently there is a variety of eBay site glitches (again? still?) occurring, this "tracking" not showing, just one.
My guess, eBay (trinton@eBay) waits to reply (or I've missed it) to this "eBay tracking screen not updating" issue, till there are dozens of entries on this topic thread.

You have a postal timestamp receipt, hard copy proof of your package scan is what is needed to prove you mailed within your stated handling time.

Suggestion: use the USPS website to track the package and provide the customer a follow up message "IF you are unable to view the transit/tracking of your package, eBay will restore the shipment/tracking system ASAP" and place in the customer message, the USPS tracking website link with their package tracking number ( Yes, extra courteous effort from sellers to our customers, due to eBay not quickly resolving this issue).
Message 2 of 4
latest reply

Re: Tracking numbers not found?

Followup on the tracking issue: the eBay tracking screen appears to be updating, for me, however in the shipping label screen, the message cue is not updating. Example: shipping label screen states "label created" when in fact, the tracking screen says/shows package is "in transit".
Message 3 of 4
latest reply

Re: Tracking numbers not found?

Same thing happened to me! Packages already shipped but ebay site says need to ship. What to do?

Message 4 of 4
latest reply