05-02-2025 07:02 AM
I purchased a shipping label from ebay yesterday. I printed the label out, took it to the post office, and had it scanned in. The USPS system shows it in transit.
The eBay tracking shows "tracking number provided, ship by Monday, May 5".
I am not the only one having this problem, there is also a discussion about it on the Selling message board.
05-02-2025 07:14 AM
It’s a typical lag between eBay and USPS. Tracking on eBay will catch up eventually.
05-02-2025 07:51 AM
I hope so.
I had multiple items scanned in at USPS yesterday, and only this one did not show in the ebay tracking.
As I mentioned, others are having the same problem, so I just wanted to bring it to the tech team's attention.
05-02-2025 08:03 AM - edited 05-02-2025 08:04 AM
I’m not seeing that issue. I took a couple orders to get a scan receipt yesterday at the PO, both orders showed as in-transit in eBay within 20 - 30 minutes after being scanned. Plus to be on the safe side I’ve increased my handling time just in case.
05-02-2025 08:08 AM - edited 05-02-2025 08:15 AM
I don't believe this will catch up. It's a significant new issue that needs to be addressed. Case in point. I shipped this Tuesday afternoon. Tuesday evening I checked eBay and saw only an acceptance scan, par for the course, I was hoping for a departure scan as well. Wednesday when I checked, the acceptance scan per eBay had vanished. USPS was a totally different story.
eBay 05/02
USPS 05/02
05-03-2025 04:57 PM
@toysaver yes- this is an actual REAL problem. I have an item shipped 1 week ago, picked up/scanned as 'received' by USPS the next day (so, 6 days ago). and as of yesterday;
USPS shows 10 different 'scans' including Delivered May 2..
Yet ebay shows NOTHING.
I contacted reps on Facebook- gave them screen shots. They agreed it is an issue and would push mine up to the IT Dept...although who knows where that will really go.
@ebooksdiva FYI- it is NOT a lag; it is a complete disconnect.
05-03-2025 05:00 PM
I must be on some of eBays servers because I haven't seen that issue.
05-03-2025 05:57 PM
@ebooksdiva wrote:I must be on some of eBays servers because I haven't seen that issue.
@ebooksdiva I haven't either in 15 years and almost 30,000 packages (all USPS; all purchased in ebay) but there's a first 'glitch' that can't be solved around the corner, every single day on the fabulous network of Ebay.....
05-04-2025 07:05 AM
Update: after speaking with reps on FB yesterday (Saturday) and being told they'd have to do "turn it over to IT"...
It was fixed as of this morning.
Yay!