I tried to list a doll this morning, and, while researching comparisons, I noticed that the total items shown didn't match the total search results. It showed there were 6 results, but only 1 was shown:
I thought maybe it was a "clear your cache", etc. issue, so I did all that and got the same result. Then I tried searching from a private window, where the same search yielded accurate results. Incidentally, I had several items to list and this happened with every item I searched, so it wasn't a one-off.
Another member posted here about how ad blockers are preventing promoted listings from appearing in search, and the results were accurate after I disabled AdBlock.
However, all my listings are promoted, I've used chrome with AdBlock as an extension for years, I research comps routinely, and sponsored listings have never been "hidden" like this, nor have the number of results been noticeably different from the number of listings shown.
I don't know if this is a change with AdBlock and/or chrome and/or eBay, but I do know that my sales have been down dramatically for about 2 months. I've previously accepted this fate as just part of the business, but if promoted items aren't appearing in searches for people who use ad blockers (literally everyone I know), it's safe to say that's going to affect sales.
This certainly seems like an issue that eBay needs to address immediately, especially with the constant emphasis on promoted listings. Sales for everyone using promoted listings are being lost every single second.
