The eBay Community

Message about using a browser for business policies

I keep getting this message in the app and my business policies are set as far as I can tell. Any help would be appreciated as I can list much faster in the app than the browser. Thanks.

Hey eBay, How Do I Make My Listings Visible Again? Just Wondering.

Why am I getting orders through other platforms (even Mercari) and my backup eBay account but not on my main eBay account? I really don't have time to end and relist 1,900 items from scratch, which, when I do that, always results in orders. All this ...

Resolved! Stupid question from a buyer, or is it?

A few months ago I got this stupid question from a buyer. Or at least at the time I thought it was stupid. Since then I notice I’m getting that same question more often now. That made me wonder if there was an actual reason for asking the seller this...

Buyer messages with a different address

Buyer has a PO Box from his local post office as his address on file. We already shipped it. Buyer then messages me only with the verbiage "PO Box ___" with the number being a different one from his on file. I'm assuming he wants me to change it to t...

Ebay punished me for following their directions and are giving me the run-around

Hi. I have been an ebay buyer/seller for 19 years. I pay ebay every month for an ebay store and I have an ebay credit card in my name. I buy a TON of stuff from ebay every year and I sell a lot of comics with ebay every year. I've been a top rated se...

Can You Sell Board Game Card Parts/Replacements Using eBay Standard Envelope Shipping?

I've seen sellers using eBay Standard Envelope Shipping to sell Board Game Card Parts/Replacements. An example would be a "Professor Plum" card from Clue. How do I do this while following Ebay rules/regulations? It appears the only way is to designat...

Payment dispute

A new form of fraud on ebay.Sold an item for 85.00.Ebay says buyer filed a payment dispute.Contacted the buyer and they claim they never filed one.Item was delivered and they acknowledge receiving it.Then they say its the service for proved that file...

Resolved! I can't search my own listing

I posted my first variation listing and wasn't sure how much to ask for, so I priced it high and added a suggested ad rate to see what happened. I got a lot of hits and a couple of incredulous questions about the price. I halved the price and dropped...

Is there a way to sort listings by promotion rate?

Tonight I sold an item at a higher promotion rate than intended.It must have been a typo.Not a big deal, but I want to ensure it doesn't happen again. Is there a way to sort my listings by promo rate, so I don't have to spend the time scanning throug...