11-14-2020 08:54 PM
I am having several issues with my account. How can I have my account checked for technical issues? Is there anything that I can do?
1) Listings not showing in store.
2) Slow sales
3) Sold items showing active- this has been going on for several months.
4) Shipping issues
I have been selling on eBay for years and I have never had this many problems. It's very discourging.
11-14-2020 09:15 PM
Unofficially, the only way to get someone on the phone, is to pretend your account has been hacked and call customer service. It may seem dishonest, but it's the only way.
11-14-2020 09:34 PM
@blueridgesales wrote:
1) Listings not showing in store.
I see 1 item listed, how should there be?
2) Slow sales
A lot of sellers are complaining about slow sales.
3) Sold items showing active- this has been going on for several months.
If your sold items are staying active, turn off the out of stock option in your site preferences, if you don't use it.
4) Shipping issues
What kind of shipping issues?
11-14-2020 10:51 PM
Follow this link,
https://www.ebay.com/help/selling/listings/create-change-listings?id=4105&from=ContactUs
use the "Have us call you" link at the bottom of the page. I always get a call back within the time shown. HTH.