eBay

anglophile62 · ‎06-13-2023

I see from the Tech Support forum, this is not a new issue. I've cleared cache, rebooted, changed password 2X and am using the most recent version of Edge. Can someone respond please on the status of this issue? There is no point in contacting an assistant - he/she will tell me to do the above. As a buyer, this feature is critical.

Thanks for any help/insight!

tustil72 · ‎06-16-2023

@mcdougle4248 "Hover to Zoom" shows only the first time the image is loaded. (Try changing images or reloading the page)

When user hovers over it switches back to "Click to Enlarge" as thats the next action user can take. Looks like we feel here that "Hover To Zoom" should be shown always.

What would you like it as? I'll bring this up with the product team as another fix.

tustil72 · ‎06-16-2023

That's valuable feedback. Helps us to make it better. I will bring this up to see how can we make zooming better! Please keep sending us critical feedback that helps us a lot.

anglophile62 · ‎06-16-2023

I'd like to see Hover to Zoom always. TBH, I rarely use Click to enlarge to identify detail. I use it to see larger images, but hover to zoom enables us to see real detail on an image. It's pretty critical for me!

Thank you so much for working on fixing this issue!

Anglophile62

mcdougle4248 · ‎06-16-2023

@tustil72

I am not seeing a "Hover to zoom" label at all. When the page first opens the image displays the "Click to enlarge" label. When I change to a different image, the "Click to enlarge" label is all that I see. Reloading the page does not change the label at all, it remains as "Click to enlarge".

To me, it would make sense to have the "Hover to zoom" label display first, then have to "Click enlarge label" appear after the user has hovered over the image. If that is not possible I would rather see the "Hover to zoom" label at all times.

Screenshots of the view I have now. As you can see even changing the image does not have the "Hover to zoom" label:

ETA: The zoom feature is working, I just did not capture it in my screenshots.

anglophile62 · ‎06-16-2023

Ditto everything you said!

mcdougle4248 · ‎06-21-2023

@tustil72

@anglophile62

I like the currently updated functionality 😀 The Hover to zoom label displays when the listing page first opens. Then when I hover to zoom the Click to enlarge label displays.