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Submitting a Listing Fails & Trying to Save it as a Draft get's stuck

This is happening fairly frequently to me and for at least 3 months: submitting a listing fails (it briefly tries with spinning progress indicator then brings you straight back to the listing). If you try to save as a draft it gets stuck with the spinning progress indicator visible indefinitely. I can discount my computer as a bought a new one a week ago. It also happens to my partner (on a different account and computer). I'm losing a fair amount of work and time. Any suggestions or inout would be welcome! Thank you!

Message 1 of 6
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Re: Submitting a Listing Fails & Trying to Save it as a Draft get's stuck

What browser??

Did you try different ones??

This has been reported before: Might search the boards and see if any one found a solution...

Message 2 of 6
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Re: Submitting a Listing Fails & Trying to Save it as a Draft get's stuck

Its been happening to me for weeks.

 

The best workaround for me has been to start a listing and save it as a draft.

Then complete it from saved drafts. It does not seem to freeze up if done this way.

 

Its really ridiculous that this problem has been going on for weeks and weeks without a fix by Ebay.

Message 3 of 6
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Re: Submitting a Listing Fails & Trying to Save it as a Draft get's stuck

Hi. Yeah happening in different browsers plus I use a Mac and my partner a PC... 

 

I'll have another look at the threads and see if I can find a solution

 

Thanks!

Message 4 of 6
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Re: Submitting a Listing Fails & Trying to Save it as a Draft get's stuck

Yep, it is frustrating. Your work around sounds good but we shouldn't need to be implementing a 'bodge around'! 

 

Thanks! 👍

 

Message 5 of 6
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Re: Submitting a Listing Fails & Trying to Save it as a Draft get's stuck

Likewise I've had the problem for the past couple of months. I have reported it 3 times and spent hours on the phone with Ebay. They still haven't made any progress which is absolutely ridiculous. I've tried Edge, Chrome and now using Firefox which may be slightly better. I struggle to save to drafts and list, with the greyed out page flashing slowly at me. Closing the browser and logging back in does not help. You have to reload your PC. I'm sure it's to do with the amount of memory allocated within the Ebay system. I tend to upload many photos. If you upload only 2 or 3, it is likely to save to drafts. Any more and it's likely to lock up. If you save your listing, you can then add a further 2 or 3 photos successfully and so on. It takes ages. As a business eller I am losing money, my 700 People Watching are also frustrated and Ebay is loing money. What did they change 2 or 3 months ago? It's not rocket science and about time this was solved. The worse thing about it being, 2 of my calls were closed because Ebay support noticed I had listed a few items. Yes I did, but with 10 times the effort and time!

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