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Stuck Notification Popup - Counter Offer Accepted on website WILL NOT GO AWAY!

I have a corrupt data issue it feels like? Last night I got a slide out popup on the RHS of the seller interface letting me know a buyer had accepted a counter offer. Fine, I dismiss the popup by clicking the x and move on with my seller tasks. And then it re-appeared, multiple times and I don't have to refresh the page. It just keeps sliding in from the right hand side. I cleared all notifications, still getting the alert. I shipped the item, still getting the alert.

 

Please, please make this notification window go away! It just keeps popping up. I refresh the page and it reappears.  I dismiss it, it comes back. All day long. Happens on three computers, Macs and Windows. Happens in different browsers. Clearing cache doesn't help. Inprivate window doesn't help.

 

One other detail - My "send an offer" popup in the browser looks different now. Feels like I was swapped to a new code base at the same time the offer was accepted and *boom* I am now in popup hell.

Message 1 of 27
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26 REPLIES 26

Re: Stuck Notification Popup - Counter Offer Accepted on website WILL NOT GO AWAY!

10 days now since it started for me. Anyone that knows anything about writing code knows this would be a 10 minute fix. They obviously don't care and have no intention of fixing it, or they'd have already done so. Absolutely ridiculous that this is still an issue!

When a corporation shows you that they are untrustworthy, believe them.
Message 16 of 27
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Re: Stuck Notification Popup - Counter Offer Accepted on website WILL NOT GO AWAY!


@tufala_llc wrote:

I have a corrupt data issue it feels like? Last night I got a slide out popup on the RHS of the seller interface letting me know a buyer had accepted a counter offer. Fine, I dismiss the popup by clicking the x and move on with my seller tasks. And then it re-appeared, multiple times and I don't have to refresh the page. It just keeps sliding in from the right hand side. I cleared all notifications, still getting the alert. I shipped the item, still getting the alert.

 

Please, please make this notification window go away! It just keeps popping up. I refresh the page and it reappears.  I dismiss it, it comes back. All day long. Happens on three computers, Macs and Windows. Happens in different browsers. Clearing cache doesn't help. Inprivate window doesn't help.

 

One other detail - My "send an offer" popup in the browser looks different now. Feels like I was swapped to a new code base at the same time the offer was accepted and *boom* I am now in popup hell.


Hey @tufala_llc! The Product team reached out and wanted to thank you for bringing this to their attention and that it should be working better now. 

Devon,
eBay
Message 17 of 27
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Re: Stuck Notification Popup - Counter Offer Accepted on website WILL NOT GO AWAY!

devon, is this a per-user fix? Because it's still happening on our account.

When a corporation shows you that they are untrustworthy, believe them.
Message 18 of 27
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Re: Stuck Notification Popup - Counter Offer Accepted on website WILL NOT GO AWAY!

It is still broken. 

 

tufala_llc_0-1726507578424.png

 

Message 19 of 27
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Re: Stuck Notification Popup - Counter Offer Accepted on website WILL NOT GO AWAY!

Just started happening for me as I had a counteroffer accepted...now the **bleep** notification pops up every 2 seconds, cannot be dismissed or deleted, and obscures part of the page.  Wow do they need to fix this, this is ridiculous.

 

falker_sports_cards_0-1726576499477.png

 

Message 20 of 27
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Re: Stuck Notification Popup - Counter Offer Accepted on website WILL NOT GO AWAY!

Happening to me too.  It is VERY irritating.  eBay do something......I don't want to list!

Message 21 of 27
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Re: Stuck Notification Popup - Counter Offer Accepted on website WILL NOT GO AWAY!

devon@ebay This still seems to be an issue. Mine was resolved for a few hours yesterday but it's been popping up again every few seconds since then.

Message 22 of 27
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Re: Stuck Notification Popup - Counter Offer Accepted on website WILL NOT GO AWAY!


@bcmike0_1 wrote:

devon@ebay This still seems to be an issue. Mine was resolved for a few hours yesterday but it's been popping up again every few seconds since then.


Hey @bcmike0_1! Are you still experiencing this issue today as well?  

Devon,
eBay
Message 23 of 27
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Re: Stuck Notification Popup - Counter Offer Accepted on website WILL NOT GO AWAY!

Hi devon@ebay @I was this morning when I did my shipping a few hours ago. I haven’t checked more recently though.

Message 24 of 27
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Re: Stuck Notification Popup - Counter Offer Accepted on website WILL NOT GO AWAY!

devon@ebay Any idea when the stuck popup notification issue will be rectified? I have had it for a couple of weeks now at least. Thank you.

Message 25 of 27
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Re: Stuck Notification Popup - Counter Offer Accepted on website WILL NOT GO AWAY!

I have been having the same issue for at least a week.  It is so annoying.  Sometimes more than one pop-up on the same page.  Please fix this issue.  

Message 26 of 27
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Re: Stuck Notification Popup - Counter Offer Accepted on website WILL NOT GO AWAY!

Same issue today. Accepted a counter offer and it’s not following the normal process.

Message 27 of 27
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