06-03-2020 05:26 AM
Getting this error on all my orders this morning - something on my end only or is it widespread?
02-09-2021 02:20 PM
Same here, if it's a FedEx package it's because the FedEx servers are down; other sites are having the same problem with printing FedEx labels. It would be nice if ebay would notify us of these issues right away so we wouldn't waste so much time trying to find our own remedy. Hopefully they will be back up soon.
02-09-2021 02:22 PM
Widespread.... 😫 I'm having a problem printing FedEx Labels. USPS is working fine.
03-03-2021 02:27 PM
Not Fedex. UPS is doing the same thing. Now I'm a day late on my shipments. I'll try deleting cookies and restarting and see if that helps. Please fix this ebay.
03-08-2021 05:57 PM
Add me to the list... I've been having this problem since December and can't print FedEx, UPS or USPS labels. I've contacted Ebay a few times about this and they haven't been able to find out what's wrong. Best solution I can offer is to use a third party shipping services like Pirate Ship for USPS labels.
03-11-2021 10:33 AM
I am getting the same "something went wrong and we were not able to generate the label" message!😠 This is rather frustrating! It's an eBay International Standard Delivery. I don't have time to sit and waste. It started yesterday, so I contacted the buyer to verify the address and that when he told me they had purchased from us before. Same Shipping Option. Then today it is still happening. I have tried to edit the Dimensions, the Address, and have hit Purchase Shipping Label about 50 times. AND THE SAME MESSAGE COMES UP!
03-11-2021 10:47 AM
After doing more reviewing of the shipping options, it appears that the eBay International Standard Delivery has changed. Like I said in my previous post, I have shipped to the same Address in the past, but have shipped to other Addresses in the same Country using eBay International Standard Delivery, for the Same Exact Item, in the Same Box Dimensions as before (36"x3"x3"). I never saw this before under the option - "Upto 27" in length and 84" in length and girth". It appears that shipping has changed on this Option, which completely SUCKS as in order to ship it now, I have only 1 option - USPS Priority Mail International, which will run $52.92 with my discount. This is insane!
03-21-2021 09:48 AM
This has been happening to me a lot lately, too. I simply won't be selling larger items on ebay anymore.
03-29-2021 09:10 AM
Yes, that is what burns me! Today is my first day with this problem, and yes, it is only the package shippers, not the USPS labels, that I cannot print. Paying $$ more at the UPS website (even with my own so-called "discount" there).
I am dismayed that it looks like this may become an ongoing problem!
(Of course I'm sure ebay will comp us sellers the higher rates we are having to pay due to a problem with their own label program... hahahahaha...)
03-29-2021 09:12 AM
Did that work?
04-17-2021 12:06 PM
So true!
04-17-2021 12:11 PM
Something went wrong and we were not able to generate the label. Now I am having this issue. What is up EBAY!
04-18-2021 11:30 AM
mine has been **bleep** for 3 months,, called and called keep getting run-a -around,,,i just use paypal label creator ,,its slower but works
05-13-2021 01:38 PM
got same error today on an international order, tried multiple times and different browers. The option that was '.' selected on the order was ebay international shipping by default. Then took a look at the detailed shipping that the buyer paid for and it specified 'usps 1st class international'. So I changed ship from 'ebay international' to usps 1st class and....it worked fine. So...problem was that ebay decided to default the shipping to ebay int'l ship on the shipping page (it would have been cheaper than usps intl..), instead of it defaulting to the buyer's choice - usps 1st class international shipping. Nothing like wasting 2 hours of my day fixing what I consider is an ebay flaw that they introduced.
06-07-2021 04:11 AM
same here
06-07-2021 04:20 AM
yep still giving the error... thanks eBay for making things "better" /not