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Something is missing/Invalid Error Message

I have been unable to list auctions on Sunday for the last 2 weeks.   When I list and submit an item an error message comes on the screen - LOOKS LIKE SOMETHING IS MISSING OR INVALID PLEASE FIX AND TRY AGAIN and below that it says IMMEDIATE PAYMENT.   (The auction listing is filled out properly and this is not a buy it now auction)  I have contacted Ebay Help agents twice and they say Ebay is working on the problem and it should be fixed shortly.   (However, this has been going on for more than 2 weeks)  I am thoroughly frustrated and disturbed, as I am Out of Business until this is corrected.

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Re: Something is missing/Invalid Error Message

What do you mean you’re out of business? What’s  preventing you from creating more listings that are Buy it now? 
Most buyers like the instant gratification of making a purchase rather than waiting to see if they won an auction. 

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Re: Something is missing/Invalid Error Message

I don't sell using the Auction option, but it looks like you can schedule your auction start date. May be scheduling a start date on Monday would work...?

renae546_0-1764003993460.png

 

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Re: Something is missing/Invalid Error Message

@marmelustomz 

 

 

There is a tech alert for this right now: ALERT16317

1) On your computer scroll down to the ? mark on the lower right and select report tech issue and then share the alert number and say briefly say what is happening. This is the best way to report tech issues to eBay and have your account added to the open ticket.  

 

2) Also report your issue on this thread:

https://community.ebay.com/t5/Report-eBay-Technical-Issues/Error-with-trying-to-list-both-on-PC-and-...

 

 

 

This solution works for some:

 

1) Open your draft listing on the website/browser/computer.

2) Scroll down to "See Pricing Options" and click that.

3) Turn ON (blue) the switch for Buy It Now

4) Turn ON (blue) the switch immediate payment

5) Verify that the check box for 'Require immediate payment..' is Unchecked.**

 

eastlaneave_0-1763757981283.png

 

 

6) See if you can list your item now.

 

If you can't see the Immediate payment switch in the pricing options

6) Change from Auction to an Buy It Now (or vice versa), then repeat steps 3,4 and 5

7) Change back to Auction and see if you can list your item.

 

 

**If you use Business Policies, the Immediate Payment Required box will be in your Payment Policy

 

If you try this, please let me know if it works (or if it doesn't).

 

 

EastLaneAve  •  Volunteer Community Mentor
eBay member 27 years

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