Sold listings with 0 quantity still being considered "ACTIVE"

[cyberspacecomics]

For the last few weeks, when an items sells out, it still retains its "Active" status, but with a quantity of 0.

This means that if you search for this item in Listings->Ended it does not show up. It also screws up about a thousand other things that go on behind the scenes at our shop.

Is this a known issue? When will this be fixed?

[eburtonlab · Accepted solution]

Are you using the Out Of Stock feature?

Some info about it can be found here:

https://community.ebay.com/t5/Selling/Out-of-stock-option/td-p/31918006

[cyberspacecomics]

This is the first I've heard of that feature. I checked out the thread you linked to it. It sounds like this might be the problem. I'm currently searching for the setting to turn it off...

[cyberspacecomics]

It's very misleading that the out of stock feature is nestled under settings for Multi-Quantity Listings, yet affects all listings.