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Slow Sales are known at all.

What has happen to Ebay? We were getting sales regular. Now it just a  trickle. Every sense their new update. Are buyers even really seeing items. Every time they update are change something Sales plummet are down to a trickle. 

Message 1 of 48
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47 REPLIES 47

Slow Sales are known at all.

My sales are down about 60-70% over the past 4 weeks. I've been selling 15+ years on Ebay with no issues like this. Call ebay and always told everything is ok on their end. Prior to 4 weeks ago my sales were consistent almost every day.

Message 2 of 48
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Slow Sales are known at all.

I have been having the same issues. I used to sell between 7-15 items per day now maybe 1 .  Thus is definitely unacceptable as a seller.  Ebay needs to fix this. 

Message 3 of 48
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Slow Sales are known at all.

We have the same issues. Never have I seen the sales so slow. Ebay might have some kind of listing glitch.

Message 4 of 48
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Slow Sales are known at all.

We talked with customer service. There was a a bug issue in listings not showing up. You could see it on your Seller Hub but it was not showing up on Ebay search. Hopefully it is fixed. Sometimes We think some of the customer service rep do not know what is going on. We finally got one rep appeared to know what was happening. Our sales are still slow though. 

Message 5 of 48
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Slow Sales are known at all.

I have also been experiencing this issue. I was getting ~20 sales every few days, I've had less than 10 over the last week. I am selling lawn & garden parts and equipment, those sales should be up since spring time is here but they're not.

Message 6 of 48
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Slow Sales are known at all.

not only are my sales down, i'm not getting any views on the new stuff i put on.  takes days before someone clicks on some of my items.  never was like that before, something is wrong.

Message 7 of 48
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Slow Sales are known at all.

Sellers, I am a buyer, and I can confirm that active listings are not showing up in search results.

 

I have items in my recent orders I can purchase if I click "buy again", but that do not show up in normal search results.

 

Also items found by external search engines that are not showing up in eBay search.

Message 8 of 48
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Slow Sales are known at all.

We had customer service representative to tell there was a bug issue with listings not showing up. There Tech Service are supposed to be working on it? Listings may show up in your Seller Hub etc but will not show in the actual Search. 

Message 9 of 48
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Slow Sales are known at all.

@vsb1146 

 

We had customer service representative to tell there was a bug issue with listings not showing up. There Tech Service are supposed to be working on it? Listings may show up in your Seller Hub etc but will not show in the actual Search.

 

Can you provide an example of an item that shows up in your active listings that does not show up when you search? There may be a reason why it does not appear in a particular search or some steps you take to make your listing visible.

Message 10 of 48
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Slow Sales are known at all.

I have been having the same issues

Message 11 of 48
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Slow Sales are known at all.

I’ve also been having the same issue. Views have plummeted. HI EBAY FIX THIS THANKS 

Message 12 of 48
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Slow Sales are known at all.

From 2 weeks no more sales, no traffic ? **bleep** ?

Message 13 of 48
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Slow Sales are known at all.

We have few items up. 

Our sales, few matching the number listed are steady.

 

Heres what we are doing; rock bottom pricing, very low priced vintage items, most of the items weigh little, but many times shipping is higher than the item itself, most everything is promoted, sometimes raising the price to promote heavily. It appears the items not promoted are getting NO views. Lastly, we have accepted that we aren’t going to make much $$ here, just getting what we can while we can.

 

right now, we have a lot & it looks like a bad move to buy more inventory with the eBay issues. We are overwhelmed by starting managed payments, figuring out the crazy seller hub, and adding item specifics. Too much work not enough$$. 

it’s pretty amazing that some of the sterling jewelry we have sold, less is ending up in our pockets than if we sold as scrap. That doesn’t seem right.

 

Good news! Neighborhood yard sale coming!! I hate doing yard sales, we have made pennies on yard sales....but it’s easier & we are going to sell at what we are currently getting on eBay after fees.

 

ebay seems to be in a confused  condition. Stepping back seems like a good idea for us. We will wait & see how the platform performs. 


Time for eBay to come up to our performance standards. We’ve done it for them.😁😁

Message 14 of 48
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Slow Sales are known at all.

Here too sales dipped to almost zero where I used to have sale of 1-3 items daily. On check I find no items are found on Search. Only the TRS items and sponsored item are displayed mostly.

 

 

Message 15 of 48
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