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Service Unavailable DNS Failure Message

Anybody else getting this message when trying to access anything on the Ebay Website? I can't access my purchase history, listings, messages, or pretty much anything else. I tried another computer and it won't even let me get to the ebay site. 

 

 

Message 1 of 26
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25 REPLIES 25

Re: Service Unavailable DNS Failure Message

I have Safari and Chrome on those computers

Message 16 of 26
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Re: Service Unavailable DNS Failure Message

It's ebay and firefox.   I can get to ebay using chrome and IE

Message 17 of 26
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Re: Service Unavailable DNS Failure Message

Update... now I get the message on both Firefox and IE.

Message 18 of 26
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Re: Service Unavailable DNS Failure Message

I was having issues on my Apple IPAD, I just deleted the app and reinstalled, seems to be working now.

Message 19 of 26
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Re: Service Unavailable DNS Failure Message

Having the same problem this morning here in Texas.  That's using both Google Chrome and Microsoft Edge.  Can't do anything on the eBay site other than see SOME of my listings, AND eventually was able to get into eBay Community to see posts about the issue.   I've checked and multiple internet sites say the eBay site issue is widespread in the US, UK, and more.

 

This is probably a completely different issue - but even yesterday only about 1/3 of my listings were showing up.  I was able to communicate with eBay through a chat session and they were going to try to REFRESH my eBay store (this same thing happened a couple of months ago and the REFRESH fixed the issue then).  However, this morning my listings are still only partially up and the numbers of listings continue to bounce back and forth with HUGE variance.   

Message 20 of 26
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Re: Service Unavailable DNS Failure Message

Same here. I can't edit or add images on ebay.  

 

Message 21 of 26
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Re: Service Unavailable DNS Failure Message

Mine just started  working again here in Central Florida. I also had tried to get on the Publix website and it was not working either.

Message 22 of 26
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Re: Service Unavailable DNS Failure Message

Seems to be back up now.

Message 23 of 26
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Re: Service Unavailable DNS Failure Message

Hello,

 

We were alerted to this outage this morning, and the team  here jumped right on fixing it. It appears things are back up and working again. Thanks for letting us know and reporting on the issue! 

 

Edit: This was a widespread outage, and not specific to eBay. https://www.google.com/amp/s/amp.cnn.com/cnn/2020/08/30/tech/internet-outage-cloudflare/index.html

 

Rebecca

Rebecca,
Director of eBay Community
Message 24 of 26
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Re: Service Unavailable DNS Failure Message

rebecca@ebay  So I could not get to the website this morning to end my GTC listings and lost 15 of them to the relist. Thank goodness I had some left or I would have been charged for these but wanted to use  my listings left for NEW listings not relists. Will they be compensating us with extra free listings for the inconvenience? I have 50,000 extra listings but they are NOT for the catagories I list in. Thanks for your help. 

Message 25 of 26
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Re: Service Unavailable DNS Failure Message


@royalprincessdesigns wrote:

rebecca@ebay  So I could not get to the website this morning to end my GTC listings and lost 15 of them to the relist. Thank goodness I had some left or I would have been charged for these but wanted to use  my listings left for NEW listings not relists. Will they be compensating us with extra free listings for the inconvenience? I have 50,000 extra listings but they are NOT for the catagories I list in. Thanks for your help. 


Hi, because this was caused by a widespread outage we won't be offering free listings or other make-goods. (Note I corrected my original reply with updated info.)

 

https://www.google.com/amp/s/amp.cnn.com/cnn/2020/08/30/tech/internet-outage-cloudflare/index.html

Rebecca,
Director of eBay Community
Message 26 of 26
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