04-29-2021 04:19 PM - edited 04-29-2021 04:22 PM
Getting "its not you, it is us"
Can't access individual sales records in seller hub.
Been down for 10 hours now (4-29-21).
Very hard to process orders with no sales information.
Anyone have a work around?
Site map no help.
04-29-2021 04:31 PM
Try going through an alternative page.
Seller Hub Overview:
If the Selling Overview page is giving you problems, try these direct links:
Orders (https://www.ebay.com/sh/ord)
Active listings (https://www.ebay.com/sh/lst/active)
Marketing (https://www.ebay.com/sh/mkt)
Performance (https://www.ebay.com/sh/prf)
Payments (https://www.ebay.com/sh/acc)
Research (https://www.ebay.com/sh/research)
Alternate links
New All Selling:
https://www.ebay.com/sh/allselling/listings
Selling Overview:
https://www.ebay.com/mys/overview
Old Sold:
05-03-2021 02:37 PM
Mine is not working either. Can't access sales record and record item cost. Going through the links as suggested above does not work either. Anybody can help? Called ebay and hopefully they will get to me.
05-03-2021 03:18 PM
I have not been paid for 16 sales since april 27 and no help. do I close my store down as no $ in account to ship constant sales postage due... will ebay correct this or am I out all my sold items money for a whole week? they don't seem to understand what I am telling them. what do I do?
05-03-2021 03:20 PM
help just wants to talk about me not being paid by customer... I am not being paid by ebay. and now they have charged my store to my fvfs that should of gone to my credit card on file... really messed up mess... and sold items piling up in my store I can not ship out til managed payments finds my sold profits they handle.
05-03-2021 03:22 PM
Can you open My Ebay Summary? My eBay Summary
05-03-2021 03:37 PM
Sorry you are having issues with the system, BUT; You need to start your own topic or look for one that has ready been started. People will not see your post in an unrelated subject. Your post and the original question are not about the same thing.
05-03-2021 07:51 PM
I've been having the issue for 3 days now.