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Serious Technical glitch when listing or Revising item . EBAY PLEASE READ

   Attention  Ebay 

 

     Over the weekend i became aware of a very serious glitch in the Listing and revise item program which is still  going on.    

 

    When i list New items i go through the "sell Similer " program and just change the relevent information.  Unfortunately as i discovered too late This program does NOT update the selling price  on fixed price items 

 In other words if I have an item at $20 and use the "sell Similer r " for another  item, and change the price to $90 , The item Lists as $20 NOT the new price. This is not a one off, it happened on every single single item and  it is the same on the revise item, sometimes I have to go through the revision process 2 or 3 times to get the new price to stick

 

   I have tried every tweak possible and nothing works.  I can eventually get the new price in,  but there is definately a serious error here. Please note I have been on ebay for 20 years and have 6000 items in my store . I know exactly what i am doing and this seems to be a new issue I just noticed friday    Unfortunately too late as an expensive item I missed sold immediately for 1/3 of the price it should have been posted at

 

ebay please give this your most serious attention as it makes the listing process increadibly difficult , as i sometimes have to go into the same item 2,3 or even 4 times to get the correct price to stick  

 

  FYI i am using internet explorer if that makes a difference

Ebay techs feel free to contact me if you want a further explanation, my # is on file

Thank you 

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Serious Technical glitch when Revising MULTI-VARIATION LISTINTINGS . ****EBAY PLEASE READ!!

Okay just listed 2 items  ,

 

    I used the latest  item i posted and sell similer here are the results

     item used :   Marvel Atlas Wild western comic 6 Timely Logo :372432246730 (which I had to revise twice) 

    Item posted : Archies Girls Betty and Veronica Annual #3 1955 Gianyt : 372432409465

       When I posted this item I changed the catagory and all item specifics , then changed the price from $59.99 

      to $79.99, Then checked my listings and the price did revise correctly 

   Then I did a sell similer again using  the above item 

    I then posted the following  Laugh comics 129 Archie Betty and Veronica Monster cover Dracula wolfman  401597017362  and changed the price from 79.99 to 39.99 without changing the catorgory or specfics and even though the price box clearly showed 39.99 when I posted, when I checked the listing and it listed at the old price of $79.99 

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Serious Technical glitch when Revising MULTI-VARIATION LISTINTINGS . ****EBAY PLEASE READ!!

I am new to this forum but not new to Ebay.  I have had several different issues with the multiple variation listings and it is not the first time incidentally.  I reported this recent episode to Ebay 3 times and it has not been resolved although they have admitted there is a bug in the system, but why is it taking so long to fix??  When I go into one of my multi variation listings (I think this appears to be an issue only when there are more than 1 drop down boxes for the variations), all the variation photos disappear and in fact I am even unable to make any changes or additions to the variations.  I have stock waiting to add in to the listings but when I do, either all the photos disappear or else I can only use the existing variations already created but unable to add in any more listings although ANY amendments make the variation photos disappear.  WHY HAVE EBAY BEEN UNABLE TO FIX THIS?  It is costing sellers in potential sales.   I have spent hours and hours re-taking photos to add back in to the listings and goodness knows how many more yet as have not checked all the multi variatiton listings I have.  I have no idea if it is affecting (infecting!) only some sellers or all?  EBAY I HAVE NOT HAD A SATISFACTORY RESPONSE FROM YOU DESPITE ASKING FOR AN UPDATE.  Up to last night this was still an issue and I do not think you are even able to recoup the lost photos??  So a lot of work for sellers who are affected especially since I will have to re-take the photos then edit them before uploading but no point until you fix this.

Message 3 of 4
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Serious Technical glitch when Revising MULTI-VARIATION LISTINTINGS . ****EBAY PLEASE READ!!

I am new to this forum but not new to Ebay.  I have had several different issues with the multiple variation listings and it is not the first time incidentally.  I reported this recent episode to Ebay 3 times and it has not been resolved although they have admitted there is a bug in the system, but why is it taking so long to fix??  When I go into one of my multi variation listings (I think this appears to be an issue only when there are more than 1 drop down boxes for the variations), all the variation photos disappear and in fact I am even unable to make any changes or additions to the variations.  I have stock waiting to add in to the listings but when I do, either all the photos disappear or else I can only use the existing variations already created but unable to add in any more listings although ANY amendments make the variation photos disappear.  WHY HAVE EBAY BEEN UNABLE TO FIX THIS?  It is costing sellers in potential sales.   I have spent hours and hours re-taking photos to add back in to the listings and goodness knows how many more yet as have not checked all the multi variatiton listings I have.  I have no idea if it is affecting (infecting!) only some sellers or all?  EBAY I HAVE NOT HAD A SATISFACTORY RESPONSE FROM YOU DESPITE ASKING FOR AN UPDATE.  Up to last night this was still an issue and I do not think you are even able to recoup the lost photos??  So a lot of work for sellers who are affected especially since I will have to re-take the photos then edit them before uploading but no point until you fix this.

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