cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Seller Hub menu keeps disappearing

This has been going on for months. At first it was only happening once in a while and you could get the menu back with a page refresh- now it's happening very frequently and you have to reload the page 3-4 times to get the menu to show up. It's getting really frustrating and it's happening across multiple browsers. I've spoken with other sellers experiencing the same issue. Can you get this reported please brian@ebay tyler@ebay 

 

hubmenu.jpg

Thanks!

Message 1 of 4
latest reply
3 REPLIES 3

Seller Hub menu keeps disappearing

brian@ebay
eBay Staff (Alumni)

Yeah that does look like a frustrating issue! I'll send this over to our tech team. Thanks for the screenshots, @coffeebean832

Brian,
Community Team
Message 2 of 4
latest reply

Seller Hub menu keeps disappearing

Thanks Brian- the navigation is pretty important.

Message 3 of 4
latest reply

Seller Hub menu keeps disappearing

Brian- the Seller Hub navigation continues to intermittently disappear although the frequency is less than when I first posted.

 

In addition to that- full boxes on the overview page are now intermittently disappearing.

 

These screenshots show how Promotional Offers and Selling Announcements both disappeared from the overview page on one of my accounts, but remained visible on a second selling account. The boxes did re-appear a couple of hours later, but this is not the first time that happened.

 

sh1.png

sh2.jpg

Message 4 of 4
latest reply