11-26-2020 06:33 AM
At some point over the last week there has been a change to international shipping methods when using sell similar. I list postcards and use sell similar on 99% of my listings. I have specific multiple shipping options for international shipping methods and now every time I select sell similar the new listing deletes my saved shipping and defaults to the global shipping program. I do not use the gsp on my postcards. I have no idea how or when this happened. I have had to revise dozens of cards that I didn't know it happened to. I can not find a solution other than saving each listing and manually correcting them on my laptop. My son also sells and confirmed he is having the same issue. This is beyond TIME CONSUMING.... Any help or suggestions would be appreciated.
11-26-2020 07:20 AM
Check your default Business Policy for Shipping, to see if that has changed (or if you need to set a default policy) -- a change there might explain why your new listings have changed.
https://www.bizpolicy.ebay.com/businesspolicy/manage
11-26-2020 08:52 AM
Thank you for the suggestion. When I go to the bizpolicy page I get an error, "problem with the business policies" is all that it shows. I have never set up any business policies., so there is nothing there for me to manage. It does give me the option to opt out.
11-26-2020 09:47 AM
I have not actually set up or used business policies, but I have heard that some users, particularly those listing via the eBay app, have run into problems if there is not a default business policy set up using a desktop browser first. I am guessing that if your listings are defaulting to settings that you did not choose, a default business policy for shipping might be related somehow, but that is not really based on any first-hand knowledge.
There is some info about business policies for Android users here: