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Searching sellers 11000 items but can only see page 1, page 2 is zero results.

Just as the title says, no matter who the seller is or what the auctions are for, I can only see page 1.

 

I always search 200 items a page, 1000 items is 5 pages, yet I can only see page 1 or the first 200 auctions regardless if it's "ending soonest" "newly listed" "price high" "price low" etc, only the first page shows up.

 

I've been searching Google for anyone else having a similar issue and it seems it's happened to people in the past, but I didn't see any current complaints.

 

Thank you for any help...

Message 1 of 16
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15 REPLIES 15

Re: Searching sellers 11000 items but can only see page 1, page 2 is zero results.

I have seen some recent references to problems viewing further pages from a seller's other items for sale when using the highest number of items per page (previously 200, but now 240 items per page). Try changing that to a lower number such as 100 or 120 items per page and see if that allows you to view those pages.

Message 2 of 16
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Re: Searching sellers 11000 items but can only see page 1, page 2 is zero results.

I changed from 200 to 100 items and I could then search all sellers results (at least with the 2 sellers I tried quickly).  I've never seen a max of 240 search results per page, I've been using 200 search results for many years now. 

 

I guess that's a work around but IDK why it's happening, it makes me have to jump between "new list, end soon, high, low, etc etc", so it's a PITA to do it that way but thank you because it does get the job done.

 

If I had it my way every result would be one very long page you could scroll thru as you had the time...

 

Must be a glitch in their software... 

Message 3 of 16
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Re: Searching sellers 11000 items but can only see page 1, page 2 is zero results.

Kind of lousy that I have to search a smaller amount of results on each page to get it done, but it does get it done. Ebay, for being as big as it is still has lots of issues that are often very frustrating.

 

I'm not sure how Ebay doesn't make the largest profit of any business that exists. The software is written, the charges are instant and definite, and thousands of auctions end every second of the day bringing in listing and final value fees continuously. 

 

To this day I am baffled that I cannot get a list of every single thing I have bought or sold during every year that I've been here, seems like an easy enough request 🤷‍♂️

 

Message 4 of 16
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Re: Searching sellers 11000 items but can only see page 1, page 2 is zero results.

I am baffled that I cannot get a list of every single thing I have bought or sold during every year that I've been here

 

Go here to request your eBay purchase data:

 

https://www.sarweb.ebay.com/sar

 

It takes a week to generate a report, and then you have a week to use the link before it expires.

 

Message 5 of 16
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Re: Searching sellers 11000 items but can only see page 1, page 2 is zero results.

Is this someone who sells something like t-shirts?  It could say 1000 listings but only show 100.  This is because variations are counted.  One listing might have multiple colors and each is counted, so it could be 50 items.

evry1nositswindy  •  seller since 2013
Volunteer Community Mentor

Message 6 of 16
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Re: Searching sellers 11000 items but can only see page 1, page 2 is zero results.

Hello! I wanted to let you know that this has been escalated and you can go to Tyler's link here in the Tech Board for more info on what is needed to provide Customer Support. If you come across anyone else experiencing this, please direct them that post as well. The more examples they get the better.

Velvet,
eBay
Message 7 of 16
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Re: Searching sellers 11000 items but can only see page 1, page 2 is zero results.

No, the link has nothing to do with a tech issue. The issue is not being able to  see  or have access to multiple pages of a particular sold item. There was a time where you could view pages and pages of a particular  item sold. At some point in time the algorithms changed and reduced sold items pages to one single page. It would be nice to have access to multiple pages.

Message 8 of 16
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Re: Searching sellers 11000 items but can only see page 1, page 2 is zero results.

You are commenting on a thread from 3 years ago and the person you are responding to no longer comes into this forum.  

Message 9 of 16
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Re: Searching sellers 11000 items but can only see page 1, page 2 is zero results.

I've just found a work-around for this:

  1. Switch to 60 items per page
  2. You should now get a link at the top of the first page "We've streamlined your results.. click here to see all of them" (paraphrased) - click that
  3. Switch back to 240 per page

You should now be able to see all the pages of your results. Annoyingly, it's not sticky - so the next time you run the same query you will have to jump through the same hoops again, but it does at least let you access page 2 onwards of the results

Message 10 of 16
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Re: Searching sellers 11000 items but can only see page 1, page 2 is zero results.

@khismet 

 

The "streamlined" message indicates you are sorting by "Price plus shipping: lowest first", which is subject to filtering. There should be a link at the top of the search results to "view all results", but it may not always appear as it should.

 

You should consider using a different sort order to avoid that "streamlining" altogether; if you use the "lowest first" sort as your default, you should choose a different sort order to be sure that you are seeing all the results of your searches.

 

If you have such a search as a saved search, use the "view all results" link, then save the resulting search and delete the old search to be able to skip that step each time you use the search.

Message 11 of 16
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Re: Searching sellers 11000 items but can only see page 1, page 2 is zero results.

That doesn't really solve the problem - I'm only interested in the lowest by price sorting, as none of the other sort orders give me control over the results. I never ever get a View All Results link in the results, hence resorting to this work-around.

Message 12 of 16
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Re: Searching sellers 11000 items but can only see page 1, page 2 is zero results.

I'm only interested in the lowest by price sorting, as none of the other sort orders give me control over the results.

 

Then you will have to use your workaround every time you search in order to be sure you are seeing all the results unless your search has very few results to begin with.

 

At least consider sorting by "highest first" instead. Then jump to the end of the results and scroll up. This has the benefit of sorting price-variation listings by the highest variation, so you can avoid the all the unrelated 99 cent variations that do not sort correctly using "lowest first".

Message 13 of 16
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Re: Searching sellers 11000 items but can only see page 1, page 2 is zero results.

I agree that highest first "solves" problem - I get multiple pages of results that way, but that's also just working around a bug in the way ebay presents the results, and I'm never going to actually want the results ordered that way

 

Sorted from lowest, I at least see the first 240 results and may only be interested in the 240 lowest-price matches

Message 14 of 16
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Re: Searching sellers 11000 items but can only see page 1, page 2 is zero results.

Sorted from lowest, I at least see the first 240 results

 

But only if you religiously use the "view all results" link each time; otherwise some of those lowest results may be filtered out.

Message 15 of 16
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