04-27-2025 10:46 AM
On the "Manage active listings" page.
The option to search by "Description" under the drop down menu is no longer there.
I only see "Search by title, SKU, or item number".
Anyone know how to restore the option to search with description within active listings? This is the most important listing tool, completely lost without it.
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04-27-2025 01:27 PM - edited 04-27-2025 01:31 PM
Hey - I don't think this is a bug after all. It's an intended design change.
I didn't even try to search earlier, just saw the gear icon was missing. I should have typed something in the box to test. 🙄
Just now I was doing inventory management and noticed when I enter a search term, a drop-down appears and I can choose a search option.
Check this out @carpartdepo . Are you seeing the same?
It's new navigation, removal of the gear icon.
Even though description appears above SKU/title in the drop-down, the search is defaulting to SKU/title unless you specifically choose description.
Perhaps a test @eburtonlab or perhaps those of us seeing the change are opted in early to a site wide roll out. I can't guess either way since my account is almost always opted in early to Seller Hub changes.
FYI @mcdougle4248
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Edit to add: eBay still has not fixed what's broken. You can search custom SKU at the listing level, but it's still not searching custom SKU at the variation level. Major problem and something we lost when eBay rolled out this new navigation last year.
The other thing we lost is search recognizing plural and partial words.
Like if you search shirt it will show you listings with shirt in the title, but will not show t-shirt or shirts plural.
04-27-2025 10:49 AM
Sorry, what you see is what you get. eBay changed the look of the active listings page several months ago and is unlikely to go back to the old dropdown menus.
04-27-2025 10:53 AM
Is it missing on your account too? That's absolutely insane. Why would they take away the most important listing tool? It makes no sense.
04-27-2025 11:27 AM
You can type "description of item" in Search By box and it will give you what you want. I do this all the time.
04-27-2025 11:39 AM - edited 04-27-2025 01:34 PM
Same here @carpartdepo . This is very recent. I don't know if it's a bug or intentional.
Click the ? icon on the lower right of your active listings page to report as a tech error.
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EDIT: This is not a bug, it's a design change. Gear icon was removed. Type into the search box and the description option automatically appears.
04-27-2025 11:41 AM
Just tried, doesn't work.
04-27-2025 11:44 AM
I hope it's not intentional. I've completely stopped listing items due to this. It take 10x longer to list, makes no economical sense to do so.
04-27-2025 11:46 AM
@caldreamer wrote:You can type "description of item" in Search By box and it will give you what you want. I do this all the time.
Sounds like you're referring to public-facing search on eBay.com, not Seller Hub Active Listings search.
@ebooksdiva wrote:Sorry, what you see is what you get. eBay changed the look of the active listings page several months ago and is unlikely to go back to the old dropdown menus.
Search by description was available in the redesign by clicking the little gear icon shown in my above screenshot. It just recently went missing. This isn't about the deprecated navigation options.
04-27-2025 11:47 AM - edited 04-27-2025 01:36 PM
@carpartdepo wrote:I hope it's not intentional. I've completely stopped listing items due to this. It take 10x longer to list, makes no economical sense to do so.
Click the ? icon on the lower right of your active listings page to report as a tech error.
I filed a report and I suggest anybody impacted do the same. It's fast, easy, and eBay monitors those reports. The more people reporting, the higher priority it will get on the fix list, if it is a bug.
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Update: Not a bug, a design change, but if it's causing problems you can still click the ? icon then click the "send feedback" link rather than the report tech issue link.
04-27-2025 11:51 AM
This is what I'm talking about.
04-27-2025 11:57 AM
I forgot to mention you have to click on the "star icon" that WastingTime101 has shown and then you can search by "item description". For some reason EBAY chose to hide that.
04-27-2025 12:00 PM
That's the problem, the "star icon" is no longer there.
04-27-2025 12:02 PM
@caldreamer wrote:I forgot to mention you have to click on the "star icon" that WastingTime101 has shown and then you can search by "item description". For some reason EBAY chose to hide that.
The gear icon is missing which is the problem. You could click the gear and a drop down would appear and you'd select the option to search by description, but now that gear icon is missing as shown in my screenshot.
Screenshot top half with gear = a couple weeks ago, lower half missing gear = today.
04-27-2025 12:07 PM
For what it's worth, I still have the gear icon and the ability to search by Item description. I am using my desktop and Chrome.
04-27-2025 12:09 PM - edited 04-27-2025 12:10 PM
@mcdougle4248 wrote:For what it's worth, I still have the gear icon and the ability to search by Item description. I am using my desktop and Chrome.
Interesting - thank you @mcdougle4248 . That makes it more likely this is a bug, not intentional. Perhaps eBay will restore it during the work week.
It's missing for me on both Firefox and Safari on a Mac.
Edit to add: I checked while logged in to 2 different accounts.