08-23-2022 07:17 AM
While in the Purchase History page, we can see the unfiltered list of our purchases no problem. However when we enter a specific order number to filter out, it shows No Results found. we are just copy/pasting the order number as received. and we can verify by browsing the list that the order number is accurate, and the information is there, it just will not show up if specifically searched. other details like the item title, part number etc, do return results, just no the order number? we buy lots of parts and this is helpful for questions or issues or tracking on specific. just wondering if anyone else has the same issue, if there is some setting we need adjusted etc?
08-23-2022 08:14 AM
As far as I can tell, the search on the purchase history page matches text or numbers found in the item title itself, not in other locations.
To search by order number, item number, or seller username, set the time period shown to the entire year, then use your browser's search feature (Control-F in most PC browsers) to search for the text on the page. Then change to the next page of the search results and continue searching.