The eBay Community

My listings for tea pods with "best by" date were removed

This morning I got an email from eBay letting me know 3 of my listings were removed for a "food policy violation." The listings were for tea pod k-cups in their original sealed boxes that had a best by date of October 2024. I noted in the listings th...

Getting offers

When making a listing, what is the purpose of deselecting “accepts offers” if I’m going to constantly get messages with offers? I don’t select that for a reason, I don’t really have time to haggle with prices. Is it OK to ignore messages from buyers ...

Energy Drinks

I have some Bang Energy Drink cases that are past the “best by date”. Can these be listed if I share the information in the listing and provided images of the date in the listing?

contacting sellers

I can not contact any sellers. It looks like I am blocked from emailing sellers.

Broken Item Upon Arrival

If 2x glass items were safely packed and shipped, but one of them was completely shattered upon arriving to the customer, am I responsible for a full refund, partial, or none at all? It seems legitimate, and I want to take care of my patrons, but I a...

https://www.riskremedyweb.ebay.com/rrmcd?reqinput=AQAHAAAAUB8nm%2FkMWNTVbAZhYGk3620K92tf%2B4uiepQWds

Is this a scam? https://www.riskremedyweb.ebay.com/rrmcd?reqinput=AQAHAAAAUB8nm%2FkMWNTVbAZhYGk3620K92tf%2B4uiepQWdsrji7xzamjvvE%2Fa%2Ft1e4Z%2BiFrx0ErN445Qob8OIt2qofTNhWuOU2Lrh5uoevMYbS4aJzkry&ru=https%3A%2F%2Fkycremedyweb.ebay.com%2Fremedy-summary%3...

Sold & Completed filters

When checking sold comps, the filters are set to Completed Listings, and Sold listings. If you "x" out of one, the other remains. It now takes 2 clicks, and 2 reloads of the site to clear out these filters instead of one. By "x"ing out of Completed l...

Trusted Vendor

https://discord.gg/GdrTHwZE

Buyer Left Negative Feedback Without Providing Proof of Wrong Item

The buyer reported receiving the wrong item but is unable to upload a photo for verification. Without the image, we are unable to confirm the issue or proceed with a resolution. The buyer has also left negative feedback.Kindly advise on how to procee...

Seller transaction fee

I have seen a number of complaints about transaction fees. After being actively selling the past few weeks I have learned a little about transaction fees charged. The fact that the transaction fees are calculated on the buyers invoice including the s...

Resolved! Listings that have Top Rated Plus but aren't in an eSE category & don't have tracking--how to do it?

My post title pretty much states my question... I've seen some listings that I'm envious of as seller... they have the Top-Rated Plus graphic displayed but they don't have tracking and aren't in an eBay Standard Envelope category (patches, stickers &...