04-11-2021 06:13 AM - edited 04-11-2021 06:14 AM
I have not received notifications for about a week except for only one saved search item. Just yesterday and again today items were sold and I received no notifications on them ever being listed. I checked my search alerts and settings and they're all set up properly.
Any suggestions on how to correct this?
04-16-2021 09:36 AM
Are your saved searches title/description searches? That is, do they search both the title and the description field?
Or are they just simple title searches?
04-16-2021 10:59 AM
I have seen many complaints over time regarding problems with saved searches and saved sellers; either users are unable to add or delete new searches or sellers, or users are not receiving emails, or users are receiving emails from "zombie" searches that cannot be deleted.
If you are not receiving emails about your saved searches, there is likely little you can do aside from making sure that your email provider is not blocking emails or characterizing them as spam.
If you cannot rely on emails from eBay, you may want to consider third-party options. Google "automated searches eBay" for some ideas. Most of those will offer a limited number of daily free searches which can be split up in various ways.