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Sales promotion banner not showing on mobile browsers or ebay app. No one sees my sales!

Help ebay. My sales promotions are not showing on the ebay app or on mobile browsers. It's been three months and after 10 or more calls nothing has been done to help. Please help. Losing money big time. Why won't ebay help with this issue?

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Sales promotion banner not showing on mobile browsers or ebay app. No one sees my sales!

if you call Merchant Support, you will be told it is not showing because ebay feels your promotion is not "value Added" for the buyer, even if you are THE lowest price on the planet...AND you are offering "Buy 1 get 4000 Free"...what this translates to is is this is yet again ANOTHER facet that has been broken for a long time, and rather then admit it is broken, you will hear an exscuse that pushes the reason back onto you, your promotion is not "good enough" for ebay. I say this from extensive expereince of being run in circles trying to get actual answers. 

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Sales promotion banner not showing on mobile browsers or ebay app. No one sees my sales!

Finally found out what is going on with the sales promotions not showing on the mobile browser and app. It turns out that ebay has a beta program going on and lucky select sellers are unwillingly opted into the program. The beta moves your promotions banner from the top of your desktop browser to the bottom of the browser and on the mobile platform it deletes the promotions banner all together. I am dumbfounded that the idiots at ebay think that not showing your cutomers that you have a sale going on will increase sales. I was told that you can not opt out, because when you sing up with ebay it is within the agreement. Another plus is that the beta goes for about two quarters, so I have another 3 months before the ebay gods decide whether to put things back to the way they were or throw everybody into the boat. I am totally exhausted from trying to figure this **bleep** out with ebay. I can see maybe moving the banners around to see if that helps, but to totally remove the banner seems crazy! Customers have the put the items in the cart to see if thier is a sale, tell me that's not the stupidist thing one has ever heard! I hope this helps some of you that may be affected by this.  At least it is known now what is going on and that this is just not a technical issue, like I have been strung along to believe. If anyone is having the same problem, please chime in and let ebay know how you feel!

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