Refund Issues

[wireware]

Unable to process refund once initiated.

[mcdougle4248]

I am having the same issue. I requested a call back from customer service and just got off the phone with the rep. He said that sellers are reporting this issue. He sent me an email so that I could reply with screenshots, which I did.

Hopefully, this issue will be resolved quickly.

[simply-the-best-for-you]

Yup, multiple reports on the Selling Board too, this appears to be a glitch, which CSRs told at least one of the ppl posting on the Selling Board. 

[mcdougle4248]

@wireware 

I have just completed a shipping discount refund that has been failing all day. You may want to try again now. Good Luck!