Refond

[huddig1260b]

Have tried to reach customer service a dozen times over the course of a week by e-mail .. no one answers my e-mails

[lakefor94]

I did not know eBay had an email to contact. We don't have that here in the states.

Must be a European option.

Might be best to post over on the UK boards.

https://community.ebay.co.uk/t5/Discussion/ct-p/13

[kensgiftshop]

Is the refund for the canceled order?

Depending on how  you paid, refunds can take a little while to show up in your account.