Report eBay Technical Issues

Forum Posts

Sorted by:

Current and resolved technical issues - updated as of 04/29/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

prices in us dollars not ils

when i select an item it displays prices not in us dollars , how can i have them change it .

Resolved! QR shipping information not available at USPS

Tried to ship 2 items this morning, Both are new USPS Ground Advantage. Postal clerk gets error "Unable to retrieve shipping information."QR codes are: YAJ4MAHQ, YAXRXMT7

Technical problem

Trying to print a return label and keeps saying can't load. Technical issues

USPS QR Codes still not working

It is July 11 and USPS is still not accepting QR generated shipping codes for ground advantage purchased July 9th.

Resolved! Ground Advantage QR codes issue

I am just coming from my local post office. Today's date is 7/11/2023. they still have problem and weren't able to print my shipping label from the eBay QR code.

Access Denied

The pattern is pretty much the same. I go to Ebay and start looking for stuff. After about 2-4 accesses I get "Access Denied". Go to a different browser and get "Access Denied". I can go to VPN and sometimes access comes back. Really annoying.

The app changes the page by itself.

When I am on my "cart" page, it will start switching to another page, and I am unable to go back to cart.

poor service

can not find my new listing

"Awaiting Payment" page is not working

My awaiting payment page lists items that have been delivered, need shipped and awaiting payment. Is there a place to directly report technical problems to eBay?

cant find my listing. can't resolve the issue

Second day of posting, and cannot locate my listing!

Buyers items not showing in order/awaiting payment tabs there gone?

I sold a few items yesterday and received the notifications on both my app and desktop , I sent the invoices to the customers thanked them for the purchase and they dissapeared? I called ebay and they said I just have to wait to I get paid now, but I...

return shipping lable.

Been trying to print a return shipping lable for about an hour now, its small and sideways,pitful. Guess i should just hand print it.

Bulk edit not working

Bulk edit, specifically Item Description find/replace, has not been working for us for at least the last 48 hours. Our first step is always to check that all tech is updated, then clear cache, then try a different browser. We have done all, and still...

Improvement request blacklist seller

Hello Ebay. I have been a victim of scam on your platform before, and now I see SAME EXACT scam is happening on your platform AGAIN. I don't ask to stop it, albeit it would be nice if you could, but what I ask instead, I see same kind of scammer, sam...

Ebay homepage down error repeatedly over last week

I keep getting a "where's all the stuff our homepage is down but the rest of eBay is fine we'll have a backup in a moment" error message during the listing process this is been happening over the last week but I can't seem to find any information onl...