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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ebay site down 2-3 x per day in June

Other users are confirming. The issue occurs for sellers regularly this month. What is going on?

Resolved! eBay Down AGAIN this afternoon

I was again in the middle of adding photos and video to a $300 item listing and eBay chokes and the entire web site goes down. Most of my work on this listing is for nothing and is lost. I reported this issue last week of ebay going down EVERY AFTERN...

Remove background tool not working again on android phone, turns background black

The remove background tool seems to work for studio, surface, and outside, but when you select white it turns background totally black. There isn't even a black background selection. Seems to work ok on my laptop. It has been like this for a few days...

No option to change payment method to U.S. Bank rewards after siging in to Paypal at eBay Checkout

I keep having this problem off and on and can't seem to get it to work when I need to. When checking out and selecting payment method as Paypal, the sign in box/prompt comes up and I enter my email and password and it cycles thru and automatically re...

Some of the information wasn't able to load. You may see more info the next time you come back.

why do i keep ketting this notification "Some of the information wasn't able to load. You may see more info the next time you come back.", when i go to my sellers page on my desktop. This has been going on for over a week now. I have to refresh the p...

Ebay keeps trying to confirm my personal information using my old phone number

Every time I try to list an item I get taken to the personal information confirmation screen which is still using my old phone number despite having updated it on the site. If I change it and hit confirm it just resets back to the wrong information

Manage orders awaiting dispatch page changes in seller hub

In 'Manage orders awaiting dispatch' page there is no information how much the customer paid. I also do not see option for me to change the display of the columns. The available columns are:QuantityDate soldDate paidPostcodeEngage buyer Anyone can he...

New Seller: Your payouts are currently on hold because your eBay account is restricted

Hello all! Long time personal eBay seller, first time opening an actual eBay business storefront under my LLC. I'm having a bit of a hard time with the business verification aspect, I've uploaded all my documents; EIN, banking, etc - no issues. My is...

Fraudulent seller

i bought from a fraudulent seller

uploading photos not working very well.

Have to restart computer often to reboot ebay to load pictures. 8 restarts today already.

ebay goes down every afternoon for a week: WHAT'S UP?

WHY DOES EBAY GO DOWN EVERY AFTERNOON?

no longer receiving any emails from eBay

With no changes to my email hosting service (MS365 Business) or to my eBay account, a week or more ago I stopped receiving ANY emails from eBay. This cost me a late shipping and almost missed a sale because I received NO NOTIFICATION. All my account ...

Edit bids and offer page

How do I delete old offers that have expired

Buffering is taking me 15 to 20 minutes to create and post the photos and details of an item. Why?

I have attempted posting items for sale in the early evenings, in the mid-morning, and I usually run out of time before I can finish because I am waiting and watching the blue circle spin. I am adding photos, or a photo edit, or a category change to ...

Resolved! Ebay desktop site keeps crashing

Hi, Is anyone else having issues with the ebay site crashing on their computer? This mainly is occurring when I load up a large search. Any recommendation on what to do? I've already deleted cache and cookies and that doesn't seem to fix the problem.