01-19-2022 09:19 AM
Hello,
Today I bought an item that was listed as a particular color "101". AFter purchase the listing changed to a different color "06." So did I just buy something I didn't approve? I cannot find the original listing at all. all I can do is find my original order with the correct listing title and it reads, "Thank you for you order" but when I try to view the order it makes me sign in even though I'm already signed in and then it encounters a problem so I can't sign in?! what the heck is going on. I saved a screenshot of the "thank you for your order" with the correct product but when I go into my orders separate from that listing, it shows up with the different product! Something fishy is going on here and I don't like it. I cannot find any way to contact a person at Ebay.
01-19-2022 09:22 AM
Once bought there is no way an item can change. Sellers can not change anything after a sale.
You can ask the seller to cancel your order but they do not have to cancel or respond.
01-19-2022 09:32 AM
Your purchase history should show you exactly what you purchased.
Sellers can edit a listing to sell a different product -- perhaps the seller had an additional one in a different color and wanted to reuse the listing to sell it -- but that has no effect on your purchase.
In many cases if you go to a multiple quantity listing you have purchased, if the listing has been edited by the seller there will be a note at the top in a banner that says: