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Promoted Listings Bug???

We started using the Promoted Listings feature and have since had a massive, unprecedented drop in sales, .We just do not experience 2 sales in 3 days, ever. 

 

I have a feeling this feature wasn't tested properly and many or most of our listings aren't being indexed/promoted correctly by the server matrix.


Anyone listening? At all? I don't know whether to kill all the campaigns or if that would even do any good. We're going to have to scramble to pay our October fees at this rate. Very scary stuff. Please advise.

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Re: Promoted Listings Bug???


@cyberontix wrote:

We started using the Promoted Listings feature and have since had a massive, unprecedented drop in sales, .We just do not experience 2 sales in 3 days, ever. 

 

I have a feeling this feature wasn't tested properly and many or most of our listings aren't being indexed/promoted correctly by the server matrix.


Anyone listening? At all? I don't know whether to kill all the campaigns or if that would even do any good. We're going to have to scramble to pay our October fees at this rate. Very scary stuff. Please advise.


Aaaaanybody home? Can you hear me in the back? Hellllllo.

Message 2 of 8
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Re: Promoted Listings Bug???

I just posted a question as well because I've had 0 impressions of my listings since I started my ad campaign 14 days ago. Are you getting any impressions of your listings? My sales have plummeted, as well.

Message 3 of 8
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Re: Promoted Listings Bug???

From reading some of the other posts, it seems like eBay is having bigger problems than just the promoted listings. Major meltdowns.

Message 4 of 8
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Re: Promoted Listings Bug???

Ever since Ebay started the promoted listings my sells dropped drastically. I then put my items in the promoted listings and still did not help.  I agree that something is broken. 

Message 5 of 8
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Re: Promoted Listings Bug???

same issue started Oct 6th.

Message 6 of 8
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Re: Promoted Listings Bug???

Were down 43%!!! over last month. We also find our listings improperly indexed / promoted incorrectly. We can't even get into the "race to the bottom" and compete !!!
Message 7 of 8
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Re: Promoted Listings Bug???

If a campaign ends it will get no more new impressions which could lead to clicks and sales. If a ad rate is too low your items may not get a good amount of extra visibility and fewer impressions lead to fewer click and sales. Check your campaigns to make sure none have ended. Then edit each campaign to make sure the trending ad rate is not higher than your current rates. 

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