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Problem with tracking numbers on newly purchases USPS labels

33 REPLIES 33

Re: Problem with tracking numbers on newly purchases USPS labels

I just found out today that I have one package that was affected by this situation.  The package was supposed to go to Texas, however, it went to Ohio where it shows "delivered" on the USPS tracking site (days before I even put it in the mail to Texas), so this Ohio train of events is in accordance with that tracking number's previous life ...  Meanwhile, according to Ebay's tracking, the package keeps bouncing between 3 different USPS sorting/distribution stations in Ohio, but it's also been to Kentucky and Chicago.   It's a very discouraging feeling.  I have completed a missing mail form on the USPS website and asked that the package be returned to ME and my shipping address so I can then reship it to the buyer in Texas.   I reached out to ebay via Facebook message, but I'm sure it's far to early to get an answer from them.  I hesitate to call ebay, because it seems like I'll sink time into a situation that won't get resolved by eBay ...  

Message 31 of 34
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Re: Problem with tracking numbers on newly purchases USPS labels

Once USPS updates the tracking number with MIS-SHIPPED then it will find it's way to Texas.  That was the same problem that I was having with Package 3.  It kept bouncing around the St. Louis stations until they finally marked it as mis-shipped, fixed the internal USPS tracking number delivery information and finally got it delivered to the correct destination yesterday.  Don't give up hope just yet.  

 

Screenshot 2025-07-15 at 6.10.03 AM.png

Message 32 of 34
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Re: Problem with tracking numbers on newly purchases USPS labels

This is incorrect.  I received an Item Not Received.  Tracking showed item bouncing all over the place.  That alone should have kept the issue open.  But ebay stepped in and closed in Buyer favor of course stealing the money from my account.  Filed appeal.  No reply message said item was delivered to wrong city. Duh!  And two weeks before this actual transaction so if anyone there actually read they would have noticed the tracking was re-cycled.  So called Ebay CS.  Futile as you all know.  Couldn't even understand the question!  Ebay does not protect honest, diligent sellers.  

Message 33 of 34
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Re: Problem with tracking numbers on newly purchases USPS labels

@craigkevin 

 

Please use eBay's social media customer service to get assistance and give them the ticket  of: ALERT16019 

With the ticket they can look up the situation.

 

https://www.facebook.com/ebay

- https://www.instagram.com/ebayforsellers/

Just sent a private message to the page explaining what happened.

EastLaneAve  •  Volunteer Community Mentor
eBay member 27 years

Message 34 of 34
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