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Problem with Messages

Hi

I can't access messages to me. I click on them but they don't open. I some how have messaging blocked and can't find any way to unblock the messages. Please help! Suggestions would be great.

thanks

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Re: Problem with Messages

@custompaintedrcbodies 

Hi - out of curiosity I went to your store and tried the contact seller link.  I was able to write a message to you and I have confirmed that it was sent by looking at my own Messages "sent" folder.  So, it seems to work fine from this end.  Everything looked completely normal.   I'd be curious to know if you receive it.  Have you check in your Site Preferences section under Communications with Buyers?  There is a setting there that allows you to be contacted I believe.  Check that if you haven't.

Message 2 of 3
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Re: Problem with Messages

Try an alternative method to reach your messages.

 

Use the eBay app to reach messages.

 

Use a mobile browser in mobile mode.

 

Use a mobile browser in desktop mode.

 

Use a desktop browser.

 

Try this link to view messages from members:

 

https://mesg.ebay.com/mesgweb/ViewMessages/0/m2m

 

Try reading your messages on ebay.ca instead of ebay.com.

 

Try using a different browser.

Message 3 of 3
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