05-15-2025 11:20 AM
05-15-2025 12:33 PM
It's a known tech issue affecting both app and web; eBay is working on it.
Things like this typically get high priority so hopefully we'll see a fix today.
05-15-2025 12:40 PM
@barnybars wrote:
Notice this has been issue in recent days.... Not helpful to sales
Hey @barnybars! Thank you for the report. Our Product team is currently working on a fix for this issue and there is also a sitewide ticket open under ALERT15947. The Community team will do our best to update as we hear status updates on the ticket.
05-15-2025 12:43 PM - edited 05-15-2025 12:43 PM
Will the images return or are they gone for good? Really not looking forward to searching through over 5000 listings to redo images that are potentially lost.
05-15-2025 12:48 PM
@ebooksdiva wrote:
Will the images return or are they gone for good? Really not looking forward to searching through over 5000 listings to redo images that are potentially lost.
@ebooksdiva The Product team is working on finding the root cause which includes restoring previous photos as well.
05-15-2025 12:50 PM
That’s a relief. Thanks.
05-15-2025 12:55 PM
devon@ebay @wastingtime101 @barnybars
Seems to be fixed now.🤞🤞🤞🥵🥵