07-31-2024 10:20 PM
Everything has been fine until Wednesday 20:00, after which I am presented with a barrage of "Pardon our interruption..." pages if I try to access any 'account page'.
That is to say, I can search eBay and view listings, but cannot access any page tied to my account. So I CANNOT view anything from purchase history, messages, account info through to most importantly - current sales, which are slowly building up and I cannot access them.
I deleted all eBay cookies, which meant I had to log back in, but no surprise - it takes me straight to "Pardon our interruption..." so I cannot log in!
Well, I do pardon your interruption, as this needs fixing ASAP please!
Thank you.
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I am using Firefox v52.9.0esr - and before you ask, it is the last (most up to date) version I can use for my computer/operating system. Other alternative older browsers I have access to, also do the same thing.
Given everything has been working fine up until 20:00 this evening, and I have changed NOTHING on my computer, it must be some update or error from eBay's side.
I am having to get a friend post this on my behalf on their computer, because I cannot do so on mine because "Pardon our interruption..." prevents me from accessing eBay community help!!!
07-31-2024 10:39 PM
Check to make sure JavaScript is enabled. If JavaScript is being blocked, that error can be the result.
That error can also be caused by a bad link or a redirection loop. If you are trying to sign in to ebay.co.uk, make sure you are actually on ebay.co.uk, particularly if you find yourself on an error page or a sign-in page.
That does not sound like what you are experiencing, though.
Are you using Windows XP or Vista? If so, you may need to bite the bullet and get yourself a newer computer or a phone that can use a supported browser. Mozilla no longer supports XP or Vista.
Even if you find a way around this particular error message, you are likely to encounter more and more errors like this if you continue relying on an unsupported browser.