Paid items showing as unpaid

[beanie1211]

Is any one else having an issue where items you have paid for are showing in Purchase History as unpaid? My recently purchased items in my Purchase History are now showing as unpaid even though PayPal shows the transaction is completed. This is even happening with older items that I have already received! One item has also had a pending payment status for two days. What's up eBay?

[beanie1211]

This is what the error looks like.

[nationalcerts]

Having the same problem here.  My'n are not showing as paid either. But on the app they show as paid.

[beanie1211]

Sure hope they get this sorted out. Hope that newly purchased and paid for items are showing as paid on the seller's end as I would not want negative feedback.

[masterjoker77]

Can confirm.  All my items show as unpaid for me although I have paid for everything and gotten most of them already.   While it appears to be just a minor bug with the image as it doesnt show I actually have an unpaid item and may appear fine to the buyer I would still like it fixed. 

[0point7071rms]

Yep- Same issue here in chrome, safari and edge.  But the app on my android phone is displaying correct status. In the browser the transaction details are correct as well if you click on transaction details. I tried reporting issue  the customer services  who did nothing except say its OK you did pay !  Tell me something I don't know. I have checked  back over past 60 days purchase history and some of those transactions also have  now change the status to NOT YET PAID - Got them, paid for them months ago ,  the status was correct  up to 2-3 days ago, hopefully they will get enough complaints to investigate the reason its showing NOT YET PAID.

[eva_mi]

Same here. Purchase history shows some items as unpaid. Many of them I already have received long time ago. 

[eburtonlab]

Check your Summary page -- orders there seem to display payment status correctly for me.

[beanie1211]

Nice catch! 👍 Good to see they at least have it correct in that section. So if eBay can get it right there then why can't they get it right in Purchase History? 🙄

[beanie1211]

As of this evening, 03-03-2021 at 8:15pm ET, my Purchase History appears to be fixed. Hoping it will stay that way! Is yours working now too?

[kh-phdan]

Hello Everyone,

Due to the age of the thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thanks for understanding!