Page missing error when open any item

[gautham.vangaveti]

I'm getting Page missing error when i try to open any item in Coins and paper money section. (attachment added)

Also getting same error when i try to open any item from my watch list.

I think this issue is happening only for users from India.

Can anyone please let me know how to overcome this issue.

Mail id: gmapr14@gmail.com

Regards,

Gautham.

[berserkerplanet]

I agree.

Let's see if tyler@ebay can come back and provide some input on these new India issues.

[ajeeshkr]

@berserkerplanet ,

Even if I do not login to ebay, I think they loads ebay pages based on geography/location.  See below the currency conversion options in INR.  I think it'll drive anyone to nuts. They think they are helpful too  much 🙂

The currency mismatch occurs because the 'Convert price to INR'  selectable option only works on item price, not on shipping cost.  

See, if I am accessing ebay.com from India, I'm expecting to see exact pages you see in US.  If an item doesn't post to India, then I can understand it in the shipping information(highlighted in RED), or you can restrict me from placing order on such items. But no need to filter these items results out. The advantage is that -it can be sometimes a seller mistake that he didn't update some countries in shipping options, or he may be willing to ship to India. These things can be sorted out by messages/communication. Let available all items on ebay.com to all users from all countries. 

[berserkerplanet]

>>Even if I do not login to ebay, I think they loads ebay pages based on geography/location.

Yes. 99% certain that is the case.


>> See below the currency conversion options in INR. I think it'll drive anyone to nuts. They think they are helpful
>> too much 🙂 The currency mismatch occurs because the 'Convert price to INR' selectable option only works
>> on item price, not on shipping cost.

I see that. I suspect there is some bug/glitch in the works that is using different location indicators for item price and shipping that may be unique to India (recall that users in India have numerous search, selling, payments, etc eBay issues)

>>See, if I am accessing ebay.com from India, I'm expecting to see exact pages you see in US. If an item doesn't post to
>>India, then I can understand it in the shipping information(highlighted in RED), or you can restrict me from placing order on
>>such items. But no need to filter these items results out. The advantage is that -it can be sometimes a seller mistake that
>>he didn't update some countries in shipping options, or he may be willing to ship to India. These things can be sorted out
>> by messages/communication. Let available all items on ebay.com to all users from all countries.

It doesn't really work that way. If a seller excludes a country like India in their listing excluded countries list (like the seller of that item https://www.ebay.com/itm/NEW-MEGA-2560-R3-Development-Board-CH340G-ATMEGA-2560-Kit-USB-Cable-For-Ard... did), it will not appear to you in search. The only way you will find the item is to stumble across it by changing your location to somewhere not excluded.

You will be able to see the listing itself if you know the item number, or find it via an outside search though.

If an item does not exclude India explicitly, you will see it it search, and it may or may not have an explicitly specified shipping price. (some sellers leave some international locations with just generic shipping options specified with the buyer needing to contact them for a specific quote.

[ajeeshkr]

@berserkerplanet , tyler@ebay ,

Ok, I think I found the 'real reason' behind the cluttered ebay pages as we see now. Probably you may know that ebay.in was functioning from 2004 till 2017 till another emmercer Fllipkart India acquired it. They broke up in 2018 again leaded to think ebay an re-entry in 2019 earlier. You can read the story here:

https://entrackr.com/2019/02/ebay-re-entry-indian-market/

The thing is that as they started a re-entry they currently using ebay.com as the platform for India, with domestic changes(see prices etc). This is my guess only, I'm not sure. But whatever it is, they are doing very wrong nowadays. Their new business strategy and experimental development of new platform might have cluttered the pages in India. Wondering they don't know they already blocked 95% imports in India through their platform for last 2 months?

[berserkerplanet]

That change of "ownership" back and forth is probably behind a lot of the issues users in India are experiencing.

I'd think it would affect only users on ebay.in, except that when I just checked, ebay.in redirects to in.ebay.com (a subdomain of ebay.com not a separate site), and when I clicked on an item it dumped me into ebay.com search results.

So from what I can see, there is no eBay India site any longer, and there are redirections going on probably with legacy ebay.in functions (Indian currencies used, etc) that were not integrated well when they mashed the India site into ebay.com Maybe that also means that users geographically located in India are subject to weird differences in the browsing experience even when directly interacting with the main eBay.com site.

With everything else going on, and as fractured as eBay appears to be internally (one VP pushing for the India market, North America VP pushing Managed Payments for sellers and all the other changes on the North American site(s), that sort of thing, I doubt fixing your site issues and cleaning up mostly functional are going to be a high priority, but it's worth trying.

What happens when you browse around on eBay.ca or ebay.co.uk? Same currency weirdness in listings?

[ajeeshkr]

@berserkerplanet ,

There is no problems in accessing the UK/DE/CA sites, all works fine with no currency **bleep**. Also while you get a page missing error, editing the link to UK site will load the page in UK platform.

I think the fact we discussed is the culprit behind the issue, ie, a mixture of Indian and .com sites is what I see nowadays. I am totally against direct currency conversion. WHy? Because an item if I can buy in India for unit price INR 70 (equals 1USD) doesn't mean the base price is 1USD in United States.  I normally apply logical conversion. ie, when I go .com website, I usually change my price calculation in US dollars. This is what the confusion  regarding currency conversion I mentioned earlier.

Earlier when Indian site was functioning/or even after shutdown,  ebay.in never take me to .com website. Maybe that explain it.

[kimmykm93]

I found out the hard way that in my particular case, the seller was a scam artist and eBay had deleted her account. It was not even showing on my purchase history under account summary. Thankfully, I found the purchase thru PayPal and called eBay with the information and I'm getting my money back. I hope you received yours, too.

[kimmykm93]

More than likely, the sellers account has been deleted for being a scam. I just found out the hard way. I had to call eBay and spend an hour on the phone before they finally admitted it. PayPal online was the only way I could find my purchase history.

[silverinstyle]

Changing the domain name to eBay.COM to eBay.CO.UK works for me in India, for each item.

[baan19_in1]

From India, We have this problem (error page displaying "We have looked everywhere .Looks like the page is missing") while trying to access the details of most (99%) of the Asian listing (for buying/bid) .

We can access any listing from US for buying/bid. Also this problem seems to be there from Europe as well for some listings . (may not be as severe as in India).

The problem does not seem to be there for anyone form US accessing the same asian listing with same URL .

I verified the above by using a VPN (VPN server in US) to anonymously access the same asian listing using same URL which worked fine. But If I login with my ebay id, it will block the page and splash the above error page.

So I believe that ebay seems to be consciously doing this (blocking most of Asian listing from accessed by those in India and in a limited way from UK) .

Not sure what the reason is .May be it is complying with some directive from some authority.

[rikkisano845]

Hey - I'm having a similar issue in chrome in the US. I get an error message saying "this page isn't working" when I try to view items in any of my saved searches. Only an issue on my desktop browser. Works fine in my iphone app. 

[prasra_5981]

Hello Gautham,

Even I face this all the time. But it works fine for me in mobile. So try to browse in mobile.

Regards

[kh-ornesh]

Hi everyone,

Due to the length of time that has passed since this thread began, we have locked it from future replies. If this is still an issue that warrants discussion, don't hesitate to begin a new thread HERE.

Thanks.