eBay Veterans,
I know it will never happen, but wouldn't it be nice if after a significant outage like November 10 (sales/shipping support out of whack the day before a Post Office holiday) to get an explanation from the technical folks? There never seems to be a follow-up to the "Oops" message, nor any way to reply.
This wouldn't have to give away trade secrets, just something like "we swapped out a server at the wrong time" or "an intern got too enthusiastic about their job" or some such.
EBay would actually benefit. Some self-reflection goes a long way.
Mike
