09-28-2023 06:01 AM
Yesterday I did not receive my saved search notifications, and I didn't receive them today either. I did receive them Monday and Tuesday.
I have received e-mails from E-Bay, both yesterday and today, so E-Bay appears to be sending some mail. Why have saved search notifications stopped?
Anyone else experiencing this?
09-28-2023 09:18 AM
Same. no saved search emails for two days now.
09-29-2023 05:31 AM
Exactly the same here. I get about 10-15 messages each morning. The last two days, nothing. Purchase status messages are fine.
09-29-2023 08:34 AM
Yes the same here and I've contacted ebay about the issue so hopefully it will be sorted soon?
09-29-2023 02:17 PM
Hello everyone.
We're sorry for the inconvenience. There is currently an active ALERT14872 for this that can be found on our tech board. Please reach out to customer service and provide them with this Alert number so they can add you to that ticket.
09-30-2023 04:00 AM
Still no saved email searches today..............it's now over 76 hrs since this has happened?
09-30-2023 05:19 AM
This has happened to me too. I wondered about that.
10-01-2023 07:38 AM
Once again another day and still no saved searched emails. This is really now no longer acceptable both from a technical point of view and the scant information that ebay is giving out to their members about this issue.
10-04-2023 08:00 AM
Many thanks to everyone at ebay as this issue has now been resolved! Thank you ebay!