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No longer receiving saved search notifications

Yesterday I did not receive my saved search notifications, and I didn't receive them today either.  I did receive them Monday and Tuesday.  

I have received e-mails from E-Bay, both yesterday and today, so E-Bay appears to be sending some mail.  Why have saved search notifications stopped?

Anyone else experiencing this?

Message 1 of 9
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8 REPLIES 8

No longer receiving saved search notifications

Same. no saved search emails for two days now. 

Message 2 of 9
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No longer receiving saved search notifications

Exactly the same here.  I get about 10-15 messages each morning.  The last two days, nothing.  Purchase status messages are fine. 

Message 3 of 9
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No longer receiving saved search notifications

Yes the same here and I've contacted ebay about the issue so hopefully it will be sorted soon?

Message 4 of 9
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No longer receiving saved search notifications

Hello everyone. 

We're sorry for the inconvenience. There is currently an active ALERT14872 for this that can be found on our tech board. Please reach out to customer service and provide them with this Alert number so they can add you to that ticket. 

Elizabeth,
eBay
Message 5 of 9
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No longer receiving saved search notifications

Still no saved email searches today..............it's now over 76 hrs since this has happened?

 

Message 6 of 9
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No longer receiving saved search notifications

This has happened to me too. I wondered about that.

Message 7 of 9
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No longer receiving saved search notifications

Once again another day and still no saved searched emails. This is really now no longer acceptable both from a technical point of view and the scant information that ebay is giving out to their members about this issue.

Message 8 of 9
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No longer receiving saved search notifications

Many thanks to everyone at ebay as this issue has now been resolved! Thank you ebay!

Message 9 of 9
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