06-02-2023
10:13 AM
- last edited on
03-27-2025
03:20 PM
by
kyle@ebay
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the eBay homepage to report the technical issue. To expedite your issue please attach the ALERT number associated with your issue below.
Buyers are getting error message when trying to apply "SHOPANDSAVE" coupon code during checkout
Reference ID: ALERT15850
Customer's Profile photo and About info is disappeared from Profile page
Reference ID: ALERT15835
Bulk shipping labels are not printing in order compared to the "pick list" the seller prints
Reference ID: ALERT15846
Sellers are unable to list the item due to an error message, "Well, this is embarrassing. We're sorry, but the application isn't working right this second. Please try again later."
Reference ID: ALERT15751