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Negative balance and bank withdrawal

 

it is not complaint but rather reporting on issue
Here is the situation. I was charged penalty for store downgrading and I was not aware of it . I knew that I will be chared penalty but I didn;t know when. I downgraded couple weeks ago and thought I will be charged at the beginning of the new month which was June 1. I was charged today without notice. Not knowing that my balance is negative I paid for label and the receipt stated paying from “your funds”> in the past when my balance was negative, I was notified about it during label check out and asked how I want to pay for it (paypal, bank etc) not this time.
so the question I have is this permanent change — meaning I will not be aware of negative account and not being able to change label funding source when balance is negative? Or maybe this is just a issue that went out of control while updating something else in the system? 

i like using paypal to lay for my labels or other thing when negative balance.

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Negative balance and bank withdrawal


@partfinds wrote:

 Not knowing that my balance is negative I paid for label and the receipt stated paying from “your funds”> in the past when my balance was negative, I was notified about it during label check out and asked how I want to pay for it (paypal, bank etc) not this time.


so the question I have is this permanent change — meaning I will not be aware of negative account and not being able to change label funding source when balance is negative? Or maybe this is just a issue that went out of control while updating something else in the system? 

i like using paypal to lay for my labels or other thing when negative balance.


Not sure of the answer, but do you have a Credit Card that you can make your Default Payment Source for a negative balance?

 

I often receive notice of payment due for International Shipping and I will pay it before it has time to go to the Default Payment Source.

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Negative balance and bank withdrawal

There was no notice i am negative so i couldn’t pick the funding source.  And email notification after checkout stated funds not bank account, card or paypal. It must be another glitch

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