Negative balance and bank withdrawal
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-30-2022 11:56 AM
it is not complaint but rather reporting on issue
Here is the situation. I was charged penalty for store downgrading and I was not aware of it . I knew that I will be chared penalty but I didn;t know when. I downgraded couple weeks ago and thought I will be charged at the beginning of the new month which was June 1. I was charged today without notice. Not knowing that my balance is negative I paid for label and the receipt stated paying from “your funds”> in the past when my balance was negative, I was notified about it during label check out and asked how I want to pay for it (paypal, bank etc) not this time.
so the question I have is this permanent change — meaning I will not be aware of negative account and not being able to change label funding source when balance is negative? Or maybe this is just a issue that went out of control while updating something else in the system?
i like using paypal to lay for my labels or other thing when negative balance.
Negative balance and bank withdrawal
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-30-2022 12:17 PM
@partfinds wrote:Not knowing that my balance is negative I paid for label and the receipt stated paying from “your funds”> in the past when my balance was negative, I was notified about it during label check out and asked how I want to pay for it (paypal, bank etc) not this time.
so the question I have is this permanent change — meaning I will not be aware of negative account and not being able to change label funding source when balance is negative? Or maybe this is just a issue that went out of control while updating something else in the system?i like using paypal to lay for my labels or other thing when negative balance.
Not sure of the answer, but do you have a Credit Card that you can make your Default Payment Source for a negative balance?
I often receive notice of payment due for International Shipping and I will pay it before it has time to go to the Default Payment Source.
Negative balance and bank withdrawal
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-30-2022 02:01 PM
There was no notice i am negative so i couldn’t pick the funding source. And email notification after checkout stated funds not bank account, card or paypal. It must be another glitch
