11-04-2016 06:31 AM
11-04-2016 06:34 AM
11-04-2016 08:24 AM
@milkglassanonymous wrote:
Same here-called them and let them know-do the same
Our tech teams are investigating this issue right now; if you could email askcommunity@eBay.com from the address on file with a short description of the error you are running into, I'll be happy to add your account to the list of affected users. The more examples we have the faster we can get to the bottom of this for a fix!
11-04-2016 08:53 AM
Same here. I have a seller asking for a physical address to send an item I purchased to, and a buyer who made an offer on an item I'm selling. Can't respond to either one. Frustrating.
11-04-2016 10:08 AM
Same issue here, trying to respond to a seller with an inquiry through the message system. All I get is the box with my usename and it does not allow me to add any text to create a message.
11-04-2016 10:12 AM
Also just tried to contact the seller by way of the completed auction menu in My Ebay page. Again, I get the text box with my usermane, but cannot add any text.
Also just tried to ask a different seller on a new auction in progress a question about the item, and had the same issue, not being able to add any text to the message.
11-04-2016 11:44 AM - last edited on 11-09-2016 04:02 PM by li.varia
Same here. Contacted Ebay. Spoke to heavy indian speaking person with bad english. Wanted personal info, refused to give after I realized I was being scammed. Hung up, call came from same person. I hung up again. Checked my Ebay account and addresses were changed. Contacted Pay Pal. No way to contact Ebay about this. This is the address that my address was changed to.
11-04-2016 11:59 AM
Same issue here all day, hope they get this fixed soon
11-04-2016 03:14 PM
I am having the same problem.
11-04-2016 03:57 PM
Same Here.
11-05-2016 03:42 AM
unable to contact seller also ! has been doing this since 11/1 16
11-05-2016 04:00 AM
Also can't respond. Hve 4 customers looking for answers. Hope mot to lose the sale.
11-05-2016 10:51 AM - edited 11-05-2016 10:55 AM
@titan507
Your other post ebay member asked for information to be sent see link post #3 did you send them information?
All who are having the issue need to send it along asap so they can get it fixed
http://community.ebay.com/t5/Technical-Issues/NOV-4th-2016-I-am-unable-to-reply-to-messages-there-ap...
Edit to say posted to your wrong thread. added info to your new thread
Sorry
11-05-2016 03:39 PM
It is a known issue using Internet Explorer. If you use Mozilla & Firefox it works like normal. Google Chrome would probably work also but I haven't checked. I have had to use Mozilla & Firefox for the last 2 days because there was no place to type answer when using Internet Explorer. It's a pain for me! You can also do a go around using contact buyer sometimes. Ebay says 48hrs for a fix.
11-05-2016 03:45 PM