08-05-2022 11:41 AM
I am a seller and just went to leave immediate feed back for my buyer after I printed the shipping label. I got a NEW SCREEN with the FEED BACK Blue Bar running across the ENTIRE TOP of the page AND The FEED BACK Box was ALREADY PREFILLED with some other BUYERS PERSONALIZED MESSAGE TO A SELLER??? What the heck is going on now?
08-05-2022 12:02 PM
AND The FEED BACK Box was ALREADY PREFILLED with some other BUYERS PERSONALIZED MESSAGE TO A SELLER?
The prefilled text is just an example or hint, not an actual comment -- you should be able to enter your own comment by putting your cursor in the box and typing or pasting.
08-05-2022 12:25 PM
I have seen this for some time. Its great for sellers who do volume and would like to have a few pre-filled feedback replies that you can use. These choices i see are different versions of feedback that I left already. Can save some time.
08-05-2022 07:51 PM
I just experienced the same thing. They must of changed it within a few days. Sorry with the confusion on my last post. I was under the impression you were speaking of the older feedback version.
08-06-2022 06:13 AM
Same here. Mine started Yesterday, August 5th.
08-06-2022 01:34 PM
I tried to leave feedback today and it isn't working.
08-06-2022 02:07 PM
Lots of folks seem to be confused by the new layout, but I have not seen any indications that users are unable to leave feedback once a comment is entered into the comment field.
08-06-2022 02:14 PM
Having the same issue since this morning. It wont let me enter my own text and wont let me leave feedback at all. I also can't bring up all of my orders I need to leave feedback for on one page......I have to click on each order individually. Time consuming and not good. I'm hoping this is just a temporary glitch of some kind
08-06-2022 02:42 PM
It wont let me enter my own text
Click in the comment field and start typing, or paste in a comment copied from elsewhere.
08-07-2022 03:38 AM - edited 08-07-2022 03:41 AM
I can't remove the comments in the prefilled comment box,, which belong to another buyer . Even after clicking on the stars there is no way to send feedback on my site . It's been going on about two or three days now .
08-07-2022 03:45 AM
It doesn't work because I've tried to erase it to add my own comments .
08-07-2022 03:48 AM
I know what you're talking about because I use the same feature .However the issue that is happening now is totally different and it just began a few days ago.
08-07-2022 05:46 AM
I just went to print a label this morning and the PURCHASE TAB is grayed out and I can't purchase my label now. This is on the NEW Shipping Label Page where the boxes are now ALL BLACK instead of BLUE like normal. Ebay must be gearing up for HALLOWEEN. I mean black really?
08-07-2022 11:49 AM
Same thing happening to me can't figure it out help Ebay help!
08-07-2022 11:52 AM
That is just a sample; as soon as you type the first letter in the comment section, that entire comment disappears.