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My store just changed on its own today and my search field is gone.

Okay..... what the? I didn't approve a store change, and I certainly didn't approve removing my search bar. What happened to my store? How is anybody supposed to search my store? Man, eBay. Can we stop with the changes for a few years??? Please, please, please.

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Re: My store just changed on its own today and my search field is gone.

Hit mine too, but the search bar is at the top, instead of ebay searching it searches just your store, took me a few minutes to figure it out myself, AND yes wish they'd stop changing things. When you run a business you need a business plan, hard to do when ebay changes things every 2 months

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Message 2 of 15
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Re: My store just changed on its own today and my search field is gone.

Hit mine too, but the search bar is at the top, instead of ebay searching it searches just your store, took me a few minutes to figure it out myself, AND yes wish they'd stop changing things. When you run a business you need a business plan, hard to do when ebay changes things every 2 months
Message 2 of 15
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Re: My store just changed on its own today and my search field is gone.

Same here. Header graphics gone, no search store bar and all categories are messed up and not showing sub-cat's. Blue store door logo gone one minute and back the next. Called to report it. Weird that this happened the day after they started the new store subscriptions!

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Re: My store just changed on its own today and my search field is gone.

General reply 

This was posted in the Spring sell update

http://pages.ebay.com/seller-center/seller-updates/2018-spring/ebay-stores.html

The majority of sellers' Stores will be updated automatically starting in May 2018. If you use custom pages or have HTML in your Store, you will be able to move to the new experience at the same time or we will move you to the new experience at a later date


Also the search is there or should be there , see screen shot 


ebay stores new 5-18 search bar.JPG

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Re: My store just changed on its own today and my search field is gone.

Thanks for pointing me to where the search is. I still think that is a problem because everybody in the world relates that to full eBay search. Now if the millions of customers can also take the time to figure it out, we'll all be good. Will be slow sales for a bit.
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Re: My store just changed on its own today and my search field is gone.

Thanks, I do see it now, but since every person in the world relates that area to full eBay search.... probably not the best change. Anyway, thanks for the help.

Message 6 of 15
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Re: My store just changed on its own today and my search field is gone.

Now everyones store looks the same ? there is something wrong when I pay for a store and cannot control the design
Message 7 of 15
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Re: My store just changed on its own today and my search field is gone.

Same thing here - logo missing, no subcats, etc.

Message 8 of 15
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Re: My store just changed on its own today and my search field is gone.

My photo is now HUGE and takes up a good portion of the page. The 'On Sale' tab is missing also. Will the pic stay this huge? Is this a glitch? Do I need to edit the pic size now? HELP!

Message 9 of 15
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Re: My store just changed on its own today and my search field is gone.

If you go to load a header pic or logo pic, it tells you what size it should be. I think the header was something like 1200 x 240. And the logo was 300 x 300.

Message 10 of 15
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Re: My store just changed on its own today and my search field is gone.

It won't let you color change or header change back to what it was.  The search bar in the actual listings no longer works. **bleep**?  Have you gotten any feedback on this?  Infuriating.  Typical eBay.  

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Re: My store just changed on its own today and my search field is gone.

tyler@ebay
eBay Staff (Alumni)

Hi all, 

Due to an issue during rollout, we turned off the new Stores experience. We will turn the new experience back on as soon as possible. 

Thank you. 

Tyler,
eBay
Message 12 of 15
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Re: My store just changed on its own today and my search field is gone.

Agree! This new set-up is horrible. The most frustrating is not having a search bar to quickly search for specific items in our inventory in our ebay store. This makes it very difficult for our customers to search for items within our store. I am looking for away to add a search bar, preferrably would like to go back to the old set-up and look of our store. This is terrible for ebay sellers with a large inventory. I will keep reading suggestions. 

Message 13 of 15
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Re: My store just changed on its own today and my search field is gone.

Any idea of when the glitch to have the items listed in the store as we, the store owner wants.  Mine are showing up as best match.  I want them appearing as newly listed.  

 

~Kim

Message 14 of 15
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Re: My store just changed on its own today and my search field is gone.

On item pages they also have taken away the link to view sellers other items. Now the buyer has to go to your profile then select view other items or click to go to your store.

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