My shipping labels are printing the wrong way...horizontal instead of vertical......HOW DO I FIX IT?
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03-14-2021 01:41 PM
My shipping labels suddenly have started printing in the wrong direction....THERE IS NO PLACE THAT I CAN FIND TO CORRECT THIS! I don't have time to start trimming every label......it seems that every time an ebay executive comes up with a new idea to justify his or her salary......THE SELLERS SUFFER THE CONSEQUENCES! Can anyone tell me how to fix this???
Re: My shipping labels are printing the wrong way...horizontal instead of vertical......HOW DO I FIX
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03-14-2021 01:52 PM - edited 03-14-2021 01:53 PM
@the_purveyor_of_needful_things wrote:My shipping labels suddenly have started printing in the wrong direction....THERE IS NO PLACE THAT I CAN FIND TO CORRECT THIS! I don't have time to start trimming every label......it seems that every time an ebay executive comes up with a new idea to justify his or her salary......THE SELLERS SUFFER THE CONSEQUENCES! Can anyone tell me how to fix this???
@the_purveyor_of_needful_things It's probably a browser issue. For instance, I'm on Firefox and the latest update has goobered up my labels, and I've needed to go into the preferences to fix it - in my case it's size (I use a thermal printer), but in your case sounds like orientation.
So that's something to check.
ETA: It's not just ebay, it's all three sites where I sell AND the shipping app I use.
“The illegal we do immediately, the unconstitutional takes a little longer.” - Henry Kissinger
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Re: My shipping labels are printing the wrong way...horizontal instead of vertical......HOW DO I FIX
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03-14-2021 01:52 PM
You can change your paper orientation (download the label instead of printing from the browser). Once you open it as a PDF you can change it from Portrait to Landscape (and vice versa). It happened to me and making the change from paper orientation worked fine.
Re: My shipping labels are printing the wrong way...horizontal instead of vertical......HOW DO I FIX
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03-14-2021 02:23 PM
Bookpage -
Same thing happened to me. Yes, you can do what you say, but just another step in the process to slow things down. In and of itself, not a big deal. Add up all the little changes, yes it is a big deal. Drives me nuts.
Re: My shipping labels are printing the wrong way...horizontal instead of vertical......HOW DO I FIX
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03-14-2021 02:27 PM
I am having the same problem. On hold with Ebay right now. There is definitely some sort of glitch and I agree who has time cut and tape.
Re: My shipping labels are printing the wrong way...horizontal instead of vertical......HOW DO I FIX
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03-14-2021 04:49 PM
Did you get any answers? Having the same issue here. It's annoying, but all I want is a fix. Spent the day resizing and trimming paper labels since it won't format for my sticker labels. Not great!
Re: My shipping labels are printing the wrong way...horizontal instead of vertical......HOW DO I FIX
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03-14-2021 04:55 PM
Ebay told me they are aware of the glitch. I asked if they were making a global fix and they told me no that they were doing it individually. I have a case number, but still not fixed. I assume we arent the only ones. Hopefully they fix it soon.
Re: My shipping labels are printing the wrong way...horizontal instead of vertical......HOW DO I FIX
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03-14-2021 05:37 PM
How do we report this in order to get a case number?
Re: My shipping labels are printing the wrong way...horizontal instead of vertical......HOW DO I FIX
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03-14-2021 05:38 PM
Wasting time here looking for an answer to this glitch. Why do they mess around with something that worked just fine. This is the only site that I have the issue, so it is not a browser issue.
Re: My shipping labels are printing the wrong way...horizontal instead of vertical......HOW DO I FIX
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03-14-2021 05:48 PM
I contacted customer service through the help screen
Re: My shipping labels are printing the wrong way...horizontal instead of vertical......HOW DO I FIX
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03-14-2021 06:10 PM
Same problem here since Friday..... Anyone who has contacted eBay, please keep us posted if they fixed yours.
Re: My shipping labels are printing the wrong way...horizontal instead of vertical......HOW DO I FIX
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03-14-2021 09:02 PM
Same problem here - I'll watch for an answer to remedy
Re: My shipping labels are printing the wrong way...horizontal instead of vertical......HOW DO I FIX
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03-14-2021 10:08 PM
Re: My shipping labels are printing the wrong way...horizontal instead of vertical......HOW DO I FIX
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03-14-2021 10:24 PM
I'm having the same issue, and of course, it happens when I have about 13 labels to print! This was an eBay glitch a while back and it eventually got fixed in a couple of days.
Re: My shipping labels are printing the wrong way...horizontal instead of vertical......HOW DO I FIX
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03-15-2021 05:08 AM
same issue here...just marking the thread to watch for a fix
