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My items show $20 shipping in Search - but FREE when the listing is clicked on and viewed

The latter is what should be happening.  I offer FREE SHIPPING  on all of my items yet when I do a search for them, they're showing up with the Buy It Now Price followed by $20 shipping.  

???

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My items show $20 shipping in Search - but FREE when the listing is clicked on and viewed

What it appears to be showing is your highest shipping cost. $20.00  First Class Mail International / First Class Package International Service that is showing. 
I could be wrong, if I am someone will be along soon to correct me.

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My items show $20 shipping in Search - but FREE when the listing is clicked on and viewed

I agree.  But, most of my buyers are in the United States and if they're seeing that when browsing...whoa!!!

Hope it gets fixed quickly. 

Click Here To View All Of My Auctions!

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My items show $20 shipping in Search - but FREE when the listing is clicked on and viewed

I went back and forth with eBay for nearly an hour trying to figure out what was happening.  Never did get it fixed.  Days later...yesterday...I ended all of my items and newly listed some things.  Wiped out my existing business policies and created a new one for Calculated Shipping.  Everything looked fine and was showing correct costs in search results.

 

I wake up today and all of my listings are showing...Shipping Not Specified.  

 

What is going on??????????

 

Screenshot 2024-02-04 103815.png

 

 

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Message 4 of 6
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My items show $20 shipping in Search - but FREE when the listing is clicked on and viewed

When you wiped out business policies, it wiped out any shipping you had. 

 

Since you only have 7 items and all items are the same, bulk edit and 'choose' a shipping type (USPS, Ground Advantage for example)....

 

Or do each listing separately: 

 

Change Shipping Type.jpg

 

 

Message 5 of 6
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My items show $20 shipping in Search - but FREE when the listing is clicked on and viewed

I ended all of my listings first.  Then I wiped out the business policies. 

 

Created 2 new shipping policies for Calculated Shipping (one for items less than 8 ounces and one for items over 8 ounces) and from scratch...created the 7 new items and assigned the appropriate shipping policy to all.  And they worked perfectly yesterday.  Showing calculated shipping costs in the search returns screen AND the listings themselves when clicked on.  Prices were accurate and working fine! 

 

Until I woke up this morning.  Now only the listings, when clicked on, show a shipping cost.

 

However, items on the search returns page shows  shipping not specified.  I really thought that wiping everything out and starting over from scratch would do the trick.  Apparently not.

 

eBay was never able to figure out why my other items were defaulting to show International shipping costs in search return screens.  So, I killed everything and started over.  It was fine 24 hours ago.  I really don't know what to say now.  Something is wrong on their end.

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