01-27-2019 01:40 AM
After so many years of being on EBay, I feel frustrated and desperate!!!
I have had a successful Store for six years now.
Last week, my Store "vanished"!
I have 981 Active Listings that are NOT showing to the public. I have called EBay 7 times, asked to talk to different people in a very polite but assertive way, left and right...to no avail, because it seems I am falling through the cracks and my voice is just not being heard.
I have many of my loyal Customers texting me, calling me and contacting me through FB to know why my products are not showing and they think I went "out of business"! It took me 6 years to slowly but surely, built myself a business that is collapsing by the day.
They tell me that while updating "changes" on EBay, a bug has caused this problem on some Sellers Stores. To be patient...Well, patience is running out here because my Store is non-existing and no one seems to be working on solving my problem at all!
If this problem subsides, I will end up shutting down my Store. I have no other alternative because this "ghost" technical team does not seem to have any direct contact with the people I talk to. HHHHHEEELLLPPP in NOT on the way here!!!! Frustrated Gabby Lewis, Owner of Organic Queen Store
01-27-2019 04:18 AM
Certainly understand your frustration........
As of today, I can't see any listings in your store..........or in the see other items list.
We could see listings when you posted before........
As of 1/26 you had 3 sales so those lisitngs at least must have been showing then.
From those three sale listings which are multi quantity, I can buy from them, put in cart and do buy it now, so they are still active even if not showing.....
I have no idea what's going on, my guess would be they are working on the problem and that's what's made them disappear.....but only a guess. I would contact ebay again.
Multiple posts aren't going to get you anywhere.......