Mouse Over Zoom feature not working on new listings

[junkrelic]

Does anyone know if this was taken away as a free feature for new listings? My old ones still have it but anything I list today the zoom feature or the click for picture enlargement does not work...Ebay?? any answers? by the way its not my camera or pixel size...I see others having same issue..just wanting to know if the feature is no longer available? thanks

[rockz1101]

As of 7am PDT, Aug 27, I have not seen any official eBay replies to this active thread, or a fix.

[rockz1101]

[Anyone know how to send ebay inc an invoice for my testing / bug fixing time .. ??]
Applause for your determination and ingenuity, a hoop jumping workaround that works for you.
I'm tempted to try your workaround, but decided, my very valuable time is needed in other important aspects of running our eBay business.

[rockz1101]

My hope there is enough collective eBay tech problem solvers working on this issue!

[roadking5555]

I saw a post in another thread that someone  took down a few photo's and re uploaded to their listing and zoom was back.

I just went in and deleted 2 photo's on a scheduled listing that had no zoom. I reloaded them from the original stored location and they both now have zoom.

I would advise other sellers to delete one pictureon a non zoom listing and reload it to see if this fix is across the board or isolated.

Fingers crossed!

[blacktop-55]

Hello all,

I Had this issue  zoom feature / enlarge not working on my new listings starting on 8 26 17, so, I re adjusted my sony cybershot to 1600 plus pixels (largest pictures possible) - no less pixels -  I re took the pictures,  removed previous pictures from listings, uploaded the large ones,  problem solved for me

 hope this helps

Regards

[dollybeauty]

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@argusmike wrote:

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@dollybeauty wrote:

Trinton's comment was from Friday. We wait for Monday to see if there is any info.

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@dollybeauty, I'm resigned to waiting until Monday too, but I hope that eBay retains some of the "start-up mentality" that says you don't go home at 5PM on Friday and forget everything until Monday morning.

Mike

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Mike, the FileExchange issue has existed for at least two years. We would hope that this issue will be resolved in a more timely manner.

For now use the method others here are employing. Create a listing, including images. If the supersize does not work, revise the listing, delete the image and replace the image.

Others here are reporting this to be a working solution.

[vintagethings2000]

Yep...still now working...hope eBay is reading this as i have stopped listing my stuff.

[uptownshops]

As I have allready been advised by a community mod to be careful with  voicing my frustration,I shall refrain from my true feelings about this whole situation and just stop listing  any items and ending  the affected ones. either way ebay is costing me money as they continue to drag their feet on this issue and skirt around to owning up to their own mistake. I would advise all sellers do the same.BTW ebay2 weeks and 1 day for me issue still not fixed. So to schalk it all up ,we as sellers  are to sit back and loose sales daily, but come invoice time guess what,ebay will still want to be paid in full.

[elariol]

I did this and it worked. Thank you!

[irene11744]

I revised my affected listings by deleting the pictures and re-uploading them - worked on all my listings!  Thanks!

[woodyrox]

I can confirm that the issue looks to be fixed. I deleted pics from a listing and reloaded them, and all works.

Funny thing is that I'm also a buyer on ebay. Lately I've been seeing a bunch of listing that have only tiny photos. I wouldn't even consider those items thinking that the seller is too lazy to offer decent pictures. Then it happened to me! 🙂

[southwestbiz68]

After many attempts the past couple of days to revise a listing by deleting the existing pics and re-uploading them, with no luck, it finally has worked.

Thanks to previous posters on this thread for the updates on that method, I was about to give up and wait for a confirmed fix.

I advise people to try this, simply revise and delete the pics you have on there and re-upload.

If a fix has happened the fix isn't retroactive meaning all listings that have been published while this bug was at work will have to be revised.

I haven't tried a brand new listing yet to see if that also works...busy revising.

[alfredn215]

I'm having the same issue. Hopefully they fix it soon. Sellers please take a second to congratulate yourselves on all your hard work and the sales you generate despite all the negatives and forced changes. Just don't expect to hear it from the horses mouth.

[Anonymous]

Well, for what it's worth, I simply deleted the pics on two listings I was having problems with and reloaded the same pics and the enlargement feature worked!  I just did this within the last hour.

[emporiumno29]

Just reporting,

I uploaded a new listing (3 mins ago) and this glitch its fixed.

So happy right now!