Monthly selling limits : fault calculation from eBay

[tonia31store]

about a month ago I have notice that "Monthly limits" in "eBay Hub" do not show correct.

I believe problem started at end of February and still continues.

I just close all my listing and in Monthly limits says "291 listed and sold".

Have any one same issues?

[keeppuffin]

Same here. eBay support doesn’t really have an answer for me

[frippislandsc]

Same here...it is a total mess. I just posted in the selling section here. I am being told that I cannot list due to reaching my selling limits of "22,974listed and sold / 14,000 limit on quantity of items"

There is no way I am near these limits. I have 754 listings and a small seller. I have been selling on Ebay since the late 90's. I have a basic store. This is the biggest mess I have seen. As I said on the selling board...I am about to throw in the towel. I am going to check on Facebook...Ebay for business to see if anyone else is experiencing this. It has to be a glitch.

[tlosac]

Same here, ebay on chat told me to wait that they will fix it....

[finitefinds]

Same here.  I ended all of my listings and it still shows 1614 active for $165,714.13???  I sent an email, but is there a better way to get this corrected asap?

[gtigarret]

I am having the same issue, I haven’t sold anything in the past month but am being told that I have reached my limit of 250 items and have sold over 1000 items. EBay help is unable to give me any useful info so I tried opening a new account and listing but the item can’t be found and has 0 views after half a day, which I know is wrong. Once someone develops a better platform with as many potential buyers I will head there. 

[irish_shannon_6]

This is happening to me as well. I've had the store subscription since December 2021 and have had nothing but problems since.  

    As of today, I have 140 items listed, some of them have multiple quantities but do not reach my 250 listings limit. They say I went over and raised the limit to 1000 listings but can't tell me how it's calculated or even where I can monitor it. I feel like they're trying to make me fail as I just went through hell getting paid when they, out of the blue, had to verify my bank that I've been using for 4 years. (They ended up not letting me use that account. I had to open another one)

I've never done business with a place where there is ZERO support. All I'm seeing for any hope is a hand written letter to corporate sent through snail mail. Is this really all????

[kensgiftshop]

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@irish_shannon_6 wrote:

    As of today, I have 140 items listed, some of them have multiple quantities but do not reach my 250 listings limit.

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How many do you have that have multiple quantities?

Each of those items count towards your monthly limit.