Messages

[earth-us]

I cannot get my message box  to open/ load.

[leh_4706]

Did you check your network? First check your wifi connection, then reload page several times. If it's still not working, just wait until tomorrow and come back again.

[eburtonlab]

If you are using a mobile browser, try using the eBay app or else request the desktop site version of the page with your mobile browser. Or try another browser.

Details about requesting the desktop site version of the page in various browsers can be found here:

https://community.ebay.com/t5/Technical-Issues/Will-not-stay-in-Classic-Site-mode-listings-appear-in...

If you are already using a desktop browser, try a different link such as this link to messages from members:

https://mesg.ebay.com/mesgweb/ViewMessages/0/m2m

If all else fails, try reading your messages on ebay.ca instead of ebay.com.