12-04-2024 08:13 PM
I have tried to contact two different sellers about a product and am unable to with some variation of technical issue that the message cannot be delivered. Both of these sellers have in their listings that you should contact them via ebay messages with questions. For example:
https://www.ebay.com/itm/235637201078
When I try to contact this seller, Nurtech, on the eBay app I get the error message not delivered with a red exclamation icon. When I try on the desktop I get the info message "Looks like something went wrong. Please try again later." with a blue i icon.
I do not know if it's just a coincidence but I know this has happened to me with at least 2 different sellers, maybe 3, over the last month. Unfortunately this user is the only one I can remember because it happened to me today. I have no way of knowing if it's a message system problem or maybe some other issue. I've searched and found that sometimes users can block other users but why would 3 users block me? I don't know any of them as far as I know. Seems unlikely.
12-04-2024 08:19 PM
Here's another one I found just now,
https://www.ebay.com/itm/183648319993
This user lcdbeststore says to contact them via message but I can't because of the "something went wrong".
I should note that I have been able to message other sellers so it's not all sellers that I can't contact. Just random ones. I need details on some of the items and without the details I will not purchase.