eBay

1ezdeal · ‎05-03-2017

Hi is anyone having problems sending and receiving messages? I can send the message but when i go to my sent folders the messages are not there and i know the other memeber is not receiving them.

nuclearomen · ‎09-23-2018

me also, same deal, i posted new topic on the issue cause I couldn't find this thread til after I posted, but it started last night, I did everything like signed out, signed back in, closed brouser, tried to use Microsoft Edge instead, rebooted PC, cleared cookies... nothing worked, pretty sure it's not on my side at this point. But same thing, hit reply and the page goes blank and doesn't load.

The great truth is there isn't one
And it only gets worse since that conclusion...
...There is something about the rigid posture of a proper, authentic blind
As if extended arms reached to pass his blindness onto others.

rainey_daze · ‎09-23-2018

I wasn't aware there were so many others posting in here about not being able to reply to messages as well (I was posting in the other thread by nuclearomen). Count me as another one getting the blank page whether I open it in Firefox or Chrome, on my Windows laptop or Android phone - eBay, please help us!

violetsoup · ‎09-23-2018

Yep me too( from other thread) Who are the pinks here? trinton@ebay help?

biosdepot · ‎09-24-2018

I am having the same problem. I can not reply to messages. Not working directly from REPLY in the message and also not working in the message INBOX. Bot are not working in Chrome and Internet Explore. Any idea?

pamelaspastime56 · ‎09-24-2018

having the same problem. Can''t reply to messages. What now???

Pam

rbluesky49 · ‎10-06-2018

Hi I'm running in to this problem and it's October 6 2018 , But It's only on one of my computers (my desktop)

I can get into my messages on E-bay with my laptop, I can receive and send, so something has been changed in my desktop . both Iexplorer and Firefox will not let me access e-bays message system this is strange might be a virus I'll check

But on my on my laptop I can

jauc · ‎10-16-2018

I have had very very iffy ability to get messages to sellers for over a year. The messages appear to send but they do not show up in “my ebay”, nor do cc’s show in my email (IF I was able to check the “send a copy to my email”, not always available). It’s a good bet that the seller I am writing to does not get the message, either.

The worst part is I do not know. Also, where I do not hear from a seller, did they try to write back?

An aside: why are some sellers allowed to post phone #s, web sites, and business names & locations, whereas others cannot, and in fact emails are monitored for same? Maybe it’s auctions vs ads? A lot of what I look at (construction related equipment and vehicles) is advertising, not actual auction.

val45dogs · ‎12-23-2018

I have had success with the following method. First, create your message in Notepad or similar. Then cut and paste this into the message box. It will still appear to be blank. But if you mouse over and highlight your text, then send it, it will successfully be delivered. I hope this helps. Val in Portugal.

val45dogs · ‎12-23-2018

I have had success with the following method. First, create your message in Notepad or similar. Then cut and paste this into the message box. It will still appear to be blank. But if you mouse over and highlight your text, then send it, it will successfully be delivered. I hope this helps. Val in Portugal.

val45dogs · ‎12-23-2018

I have had success with the following method. First, create your message in Notepad or similar. Then cut and paste this into the message box. It will still appear to be blank. But if you mouse over and highlight your text, then send it, it will successfully be delivered. I hope this helps. Val in Portugal.

stricklnd46 · ‎01-15-2019

I've been having this problem since November, and I've called Ebay twice about it. So far nothing. Messages aren't even coming to my e-mail anymore, so I see that there are message notifications, but I have no idea from whom or the content. This is a real problem as a seller! Why can't Ebay fix this?

erinmaree28 · ‎04-19-2019

Hi there Trenton - this has been an issue for me for a week - I was wondering why the seller was not responding to me as I received a less than desirable product. Please can you let me know if there is an issue again??

Thanks,

Erin

traveler12 · ‎04-20-2019

Same problem here, too. Contacted a seller via eBay, asking when he would send a recent purchase. Checked the “send me a copy” box, but never received a copy of the message. My inbox at eBay also had at least a dozen messages that never reached my personal email.

Just got off the phone with an eBay telephone customer service rep. “Shara” was clearly irritated that I questioned if eBay’s message system was working or why eBay was selectively holding back messages from subscribers, since I could not see evidence that anything I entered was sent to the seller, yet I’. She said that eBay is aware of the problem and is “working on it.” Don’t hold your breath waiting.

Irritable eBay customer service reps interrupting and lecturing customers on the telephone, while eBay’s system is impaired, is very rude. They used to be much better.

berserkerplanet · ‎04-20-2019

You can see evidence that an eBay message was sent by looking in the eBay messages Sent folder.

Non-receipt of an email carbon copy of an eBay message is not necessarily indicative of an eBay problem, can be due to spam filters, your mail provider having issues, transient blacklisting of eBay servers, or connectivity/negotiation issues between your mail provider and eBay.

Messaging system works fine for me, so there is no system wide "impairment".